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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Staff are very helpful and fully explained what woul...

Staff are very helpful and fully explained what would happen Reviewed on: 30th June 2026

All staff are really friendly and have helped me wit...

All staff are really friendly and have helped me with exactly what I’ve needed each time Reviewed on: 30th June 2026

Amazing !

Been with euc for over 13 years ,never had a problem ,All the staff at euc are amazing very professional, understanding non judgemental , they make the process easy to understand with no hidden agendas Reviewed on: 30th June 2026

Very lovely happy to help people when nice answer y...

Very lovely happy to help people when nice answer your question thank u 10 star Reviewed on: 30th June 2026

Always very helpful for any queries on the phone

Always very helpful for any queries on the phone Reviewed on: 30th June 2026

Amazing the staff go above and beyond to help always...

Amazing the staff go above and beyond to help always give you a call back fantastic service I have received for years really helps me out when needed would be lost without ECU Reviewed on: 30th June 2026

Quick easy service very good professional

Quick easy service very good professional Reviewed on: 30th June 2026

Fair friendly and trustworthy

Excellent service, trustworthy and helpful I’ve been with Enterprise Credit Union for a while now, and I can honestly say they stand out from other financial providers. Right from the start, the team is friendly, knowledgeable, and takes the time to listen to exactly what you need. Whether it’s opening an account, discussing savings options, or applying for a loan, the process is simple, transparent, and completely free from hidden fees or confusing jargon. They treat you like a person, not just a number, and make sure you fully understand every step. What I appreciate most is their commitment to supporting the local community and offering fair, responsible financial solutions. The online and app services are easy to use, and if I ever need help, the support team responds quickly and politely. If you’re looking for a safe, reliable, and ethical place to manage your money, I highly recommend Enterprise Credit Union. 5 stars all the way! Reviewed on: 30th June 2026

Very helpful always find a way to help you out for t...

Very helpful always find a way to help you out for the better Reviewed on: 30th June 2026

Amazing experienc

Amazing experience saving my money I can see it clearly online. The staff are always amazing especially Jess at the piltch lane branch Liverpool so helpful. Reviewed on: 30th June 2026

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