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Enterprise Credit Union: Loans reviews

4.98
Based on 1,928 reviews, last reviewed 28th Aug 2025
21% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful staff and knowledgeable. Helpful staff and knowledgeable. Waiting times could be reduced Reviewed on: 28th August 2025
Jade 's avatar
Jade

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1928)

Always fast efficient service from very polite and f...

5
Always fast efficient service from very polite and friendly staff can always rely on a service an advice tailored to my needs Reviewed on: 30th May 2025

Kind and friendly always ready to help with any conf...

5
Kind and friendly always ready to help with any confusion. I have difficulty’s with maths and I was never made to feel inferior for this. Reviewed on: 30th May 2025

Very easy way to lend money, always helpful and quic...

5
Very easy way to lend money, always helpful and quick process Reviewed on: 30th May 2025

Always helpful and supportive staff

5
Always helpful and supportive staff Reviewed on: 30th May 2025

My experience with enterprise credit union is outsta...

5
My experience with enterprise credit union is outstanding customer service is great always ready to help no matter what very nice and understanding people and never judge what more could I say except fantastic around anything I need at short notice ie washing machine, hover or holiday I apply for top up loan or take some of my savings they have always help don't know what I would of done without them Reviewed on: 30th May 2025

Helped me out a few times, friendly staff and easy t...

5
Helped me out a few times, friendly staff and easy to manage repayments Reviewed on: 30th May 2025

Great loan experience

5
Kept me informed at all times. Treated with respect and all the necessary loan application was made easier as a member of the ECU staff were able to explain the process. I would 100% recommend the ECU to family and friends. It also helped me to pay the loan back and at the same time some of the money I was paying was being saved in my account. So after paying the loan back it was a great bonus to have some money in my account that had been saved. Reviewed on: 29th May 2025

Wouldn’t save with anyone else !

5
I have been with these for over 10 years I built up savings and borrowed against them on special occasions comes in handy at Christmas time . Reviewed on: 29th May 2025

The staff are always friendly and helpful.

5
The staff are always friendly and helpful. always make sure everything is in order and offer help when needed Reviewed on: 29th May 2025

Quick, no hassle always someone to help.

5
Quick, no hassle always someone to help. Reviewed on: 29th May 2025

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