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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3380 reviews)

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4.96

Based on 3,380 reviews, last reviewed 2nd Aug 2026

909% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

So easy to apply and lovely helpful customer service... So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to help you and help you... Read more Reviewed on: 2nd August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3380)

Always helped me out in the 26 years been in...

Always helped me out in the 26 years been in it Reviewed on: 17th June 2026

Member for 10 years

I have been a member of the enterprise credit union for 10years. Cant fault the service provided and the helpful staff no matter the enquiry always go above and beyond. Reviewed on: 16th June 2026

Excellent service go above and beyond to help union...

Excellent service go above and beyond to help union anyway Reviewed on: 16th June 2026

My experience was very good and the help I received...

My experience was very good and the help I received when requesting my loan was brilliant. I believe it was Stacey who helped me with my situation. Reviewed on: 16th June 2026

Fantastic staff very helpful great customer service...

Fantastic staff very helpful great customer service fast response Reviewed on: 16th June 2026

Thanks joanne

joanne really listened to my needs and was very fast in agreeing my loan thanks Reviewed on: 16th June 2026

I spoke to sharon she was lovely and sorted my loan...

I spoke to sharon she was lovely and sorted my loan out for me. Reviewed on: 16th June 2026

Exceptional Service Review for Stacey

Exceptional Service Review for Stacey – A True Asset to Your Team!I am writing to share my absolute delight with the outstanding service I received from Stacey during my recent call. From the moment she answered, her warm and professional demeanor put me at ease, but it was her incredible helpfulness and deep knowledge that truly set her apart.I had a few complex questions regarding my account, and Stacey handled them with absolute ease. She didn't just give me generic answers; she took the time to explain everything thoroughly, ensuring I completely understood all of my options. It is rare to find someone who possesses both the technical expertise to navigate credit union policies seamlessly and the genuine empathy to make a member feel valued and heard.Stacey went above and beyond to resolve my inquiry efficiently, turning what I expected to be a stressful task into a completely seamless and positive experience. She is an absolute credit to your institution, and her dedication to exceptional member service deserves the highest recognition. Thank you, Stacey, for your fantastic support! Reviewed on: 16th June 2026

Amazing credit union

Got my 1st loan with credit union, Stacey went through everything with me and took the time to answer all my questions. I didn't feel rushed or silly when I didn't understand some things. The whole process was easy. Thank you Stacey for all your help Reviewed on: 16th June 2026

Very helpful quick and fast I couldn’t thank Margare...

Very helpful quick and fast I couldn’t thank Margaret Robert’s enough Reviewed on: 16th June 2026

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