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Enterprise Credit Union: Loans reviews

4.96
Based on 3,380 reviews, last reviewed 2nd Aug 2026
909% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So easy to apply and lovely helpful customer service... So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to help you and help you... Read more Reviewed on: 2nd August 2026
Corrine s 's avatar
Corrine s

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (3380)

Jess was brilliant so kind and helpful

5
Jess was brilliant so kind and helpful Reviewed on: 17th June 2026

Friendly

5
They're friendly and easy to talk to they talk to you like a human being and they explain anything to you in terms ypu know Reviewed on: 17th June 2026

I’ll only borrow from ECU as their loans always meet...

5
I’ll only borrow from ECU as their loans always meet my needs, never had any issues with the application process, the communication is top tier and the rates and repayments suit me. I borrow twice a year at the times that matter most for me and my family! Reviewed on: 17th June 2026

Stacey was boss! 5 stars

5
Stacey called me back today as planned. Absolutely over the moon with her. Was able to explain it all very clearly for me and had so much patience. I found Stacey to be very friendly and informative and clearly knows her job so well. Absolute credit to your team and would definitely recommend for the future. Reviewed on: 17th June 2026

Credit union is great it helps all year around I wou...

5
Credit union is great it helps all year around I would be lost without them Reviewed on: 17th June 2026

Great staff very fast and reliable

5
Great staff very fast and reliable Reviewed on: 17th June 2026

Stacey who I had was lovely and very helpful

5
Stacey who I had was lovely and very helpful Reviewed on: 17th June 2026

every time i phone they really are there to help the...

5
every time i phone they really are there to help they go above and beyond to help Reviewed on: 17th June 2026

Had the best experience with enterprise my loan was...

5
Had the best experience with enterprise my loan was approved within days! Stacey was amazing helped me with everything and explained everything to me step by step I would highly recommend and ask for Stacey as she is amazing at what she does! Reviewed on: 17th June 2026

Phone call with the amazing stacey

5
I spoke with a lovely lady called stacey. She was kind attentive and supportive. She provided me with everything I needed to know as a first time customer to your company. She went above and beyond her job by recommending me to support services that could help me support my son with additional needs and my daughter with some health issues. She has made me feel like I have some support out there I didnt know there was and i feel there has been a weightifted of my shoulders from that one phone call with stacey. She is very humble and amazing she gave me so much information which gave me great comfort in moving forward with my application. She really is a credit to your company. I cant thank her enough for everything she had done and also the information she provided me with to help support my children more. So thank you stacey been lovely to talk to you today. Reviewed on: 17th June 2026

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