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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3380 reviews)

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4.96

Based on 3,380 reviews, last reviewed 2nd Aug 2026

909% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

So easy to apply and lovely helpful customer service... So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to help you and help you... Read more Reviewed on: 2nd August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3380)

Shirley explained my loan in detail and went out of...

Shirley explained my loan in detail and went out of her way to help. Even though im a nuisance, she never rushes me. she really is a star Reviewed on: 19th June 2026

Really friendly easy to talk too nice speaking to Sh...

Really friendly easy to talk too nice speaking to Shirley Reviewed on: 18th June 2026

I have always had great customer service when going...

I have always had great customer service when going to the branch in St Helens they always make me welcome and I recently had the pleasure of interacting with your team, and I wanted to share some well-deserved feedback. From the very beginning, I felt that my needs genuinely mattered to your staff. Specifically, I want to highlight Karen and Lucy for going above and beyond. They were incredibly attentive, listened to my concerns, and provided a solution that made me feel like a priority rather than just another transaction. It is rare to experience this level of care and personalised service these days. Because of this, you have earned my loyalty, and I will absolutely be recommending your services to others.Thank you for setting such a high standard for customer care. Reviewed on: 18th June 2026

Very friendly and professional. 10/10!!

All of the staff were amazing and very helpful. Especially Jenni at Hall Lane. She put me at ease and explained the whole process to me. I love visiting there now. What a great team. Reviewed on: 17th June 2026

All dealings are quick and easy to do.

All dealings are quick and easy to do.Everything explained by the very professional and friendly staff members. Reviewed on: 17th June 2026

I'm writing this review because I was absolutely del...

I'm writing this review because I was absolutely delighted with the service I received from a young lady named jenni walker, she was so kind and helpful to me, nothing seemed too much, every question was answered with compassion and understanding. She put the credit in credit union, I wouldn't hesitate to recommend her to my family and friends. I felt as though I'd known her for years. Thank you jenni !!!! Reviewed on: 17th June 2026

Jenni was amazing and helped me with my query profes...

Jenni was amazing and helped me with my query professionally and friendly. She is a credit to the company. Reviewed on: 17th June 2026

Jenny excellent

Was treated with the utmost respect. Professional, courteous and knowledgeable was a pleasure to deal with Jenny. Reviewed on: 17th June 2026

Applied for my school uniform , was booked in and sp...

Applied for my school uniform , was booked in and spoke to Jenny who helped me so much Reviewed on: 17th June 2026

Always helping me when I need the help brilliant com...

Always helping me when I need the help brilliant company Reviewed on: 17th June 2026

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