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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3388 reviews)

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4.96

Based on 3,388 reviews, last reviewed 21st Sep 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful organisation and Very helpful organisation and very fair staff are really professional too. Reviewed on: 21st September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3388)

They are easy to deal with polite an go through ever...

They are easy to deal with polite an go through everything thoroughly with you. Also fast an reliable team wouldn’t go with anyone else x Reviewed on: 10th June 2026

Jess was very helpful when she rang me and I felt mo...

Jess was very helpful when she rang me and I felt more comfortable speaking on the phone. She was very friendly Reviewed on: 10th June 2026

Always prompt and professional!

Always prompt and professional! Would always be my first option if needed financial assistance Reviewed on: 10th June 2026

Always happy tho help, very quick and reliable

Always happy tho help, very quick and reliable Reviewed on: 10th June 2026

Quick, easy and so helpful!

Quick, easy and so helpful! Great team Reviewed on: 10th June 2026

no matter what they will always try and help you and...

no matter what they will always try and help you and if they can not help you they will try the best to find someone who can Reviewed on: 10th June 2026

Always a positive experience

Been with ECU for years now and had nothing but positive experiences. The app is really easy to use and the staff are always very helpful if ever I need to speak to anyone Reviewed on: 10th June 2026

Credit union are always happy to help I’ve been with...

Credit union are always happy to help I’ve been with them for over 17 years excellent experience with them Reviewed on: 10th June 2026

Love the credit union especially all the girls in Pi...

Love the credit union especially all the girls in Pilch Lane branch always very helpful. Also one in office think it’s Jackie amazing staff all of them Reviewed on: 10th June 2026

Amazing !!

Amazing experience staff are all fab do anything to help you quick and efficient Reviewed on: 10th June 2026

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