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Evolution Money: Secured loan reviews

Name: Secured loan
Rating: 4.72 (936 reviews)

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4.72

Based on 936 reviews, last reviewed 16th Jul 2026

397% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Loan made easy Very easy and friendly to use when you feel vulnerable Reviewed on: 16th July 2026

Latest lowest rating:

1

Unprofessional I have heard nothing at all for weeks now. I find this very unprofessional. There has been no communication at all. I have even left a message asking ... Read more Reviewed on: 5th July 2026

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About this product

Evolution Money specialise in providing tailored secured homeowner loans.

You can borrow from £5,000 to £105,000 with terms from three to 20 years. Check your eligibility for an Evolution Money secured loan without any impact on your credit score.

Evolution Money reviews help you find out what it’s really like to be a customer. If you’ve used Evolution Money before, you can also leave a review and share your experience.

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Evolution Money Secured loan reviews (936)

Very seamless experience and the staff were very pat...

Very seamless experience and the staff were very patient and explained everything very clearly. Reviewed on: 2nd July 2026

Reply from Evolution Money We’re happy to hear you’re satisfied. Thanks for your review! Response date: 6th July 2026

Great customer service

Kept me up to date throughout the process and made sure I understood everything Reviewed on: 2nd July 2026

Reply from Evolution Money Thank you for your feedback. We’re glad to have been of service. Response date: 6th July 2026

Very thorough.

Very thorough. It is borderline intrusive. The mobile app for documentation is annoying and faulty, but works. Excpect long conversation over 2-3 days. The answer machine music could be used for torturing. Reviewed on: 2nd July 2026

Reply from Evolution Money Thank you for taking the time to share your feedback. We appreciate your feedback about the document upload process and our telephone system, and we will share your comments with the relevant teams as we continue to review the customer experience. Thank you for choosing Evolution Money. Response date: 6th July 2026

I had an excellent experience with Evolution Money w...

I had an excellent experience with Evolution Money when applying for a consolidation loan. The application process was straightforward, the team was professional and helpful throughout, and communication was clear from start to finish. They made everything easy to understand and provided great customer service. I would happily recommend Evolution Money to anyone looking for a smooth and positive lending experience. Reviewed on: 2nd July 2026

Reply from Evolution Money Your positive review made our day. Thank you! Response date: 6th July 2026

Evolution - Best Team

To be honest, the best service i had from a finance company. If you give them your real honest details, they will work out a good deal for you. If you know what you are doing, can’t go wrong with this team. Thank you again for helping us. Reviewed on: 2nd July 2026

Reply from Evolution Money We’re happy to hear you’re satisfied. Thanks for your review! Response date: 6th July 2026

Excellent service

Team was very helpful throughout the process. All paperwork was explained well. Reviewed on: 2nd July 2026

Reply from Evolution Money Thank you for your feedback. We’re glad to have been of service. Response date: 6th July 2026

I had a good experience but did find that the proces...

I had a good experience but did find that the process took quite a long time, I was waiting on some drainage work and the loan was for that. But I was communicated with well and it was a good service Reviewed on: 2nd July 2026

Reply from Evolution Money Thank you for taking the time to share your feedback. We appreciate that the process can sometimes take longer than customers expect, as we carry out the necessary checks to ensure any loan we provide is affordable and suitable for their circumstances. Thank you for choosing Evolution Money and for your kind words about the service you received. Response date: 6th July 2026

Useful and non complicated

Useful and non complicated - no pressures and informative as I needed it Reviewed on: 2nd July 2026

Reply from Evolution Money Your positive review made our day. Thank you! Response date: 6th July 2026

Horrific communication

The whole process took almost a month with the worst and most misleading communication I've ever experienced from any company I've previously dealt with. Reviewed on: 2nd July 2026

Reply from Evolution Money Thank you for sharing your feedback. The time taken to complete an application can vary depending on the information and checks required throughout the process. We do aim to keep customers updated as their application progresses and appreciate that delays or a lack of communication can be frustrating. We take feedback seriously and will share your comments with the relevant teams as we continue to review and improve the customer experience. If you would like to discuss your experience further, please get in touch with the team. You can find our latest contact details here: https://www.evolutionmoney.co.uk/contact-us. Response date: 6th July 2026

Quick and easy service.

Quick and easy service. Friendly staff. Reviewed on: 2nd July 2026

Reply from Evolution Money Thank you for your feedback! We’re glad you had a good experience. Response date: 6th July 2026

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Evolution Money: Secured loan reviews

397% increase in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Evolution Money: Secured loan now

Evolution Money Secured loan reviews (936)

Very seamless experience and the staff were very pat...

Great customer service

Very thorough.

I had an excellent experience with Evolution Money w...

Evolution - Best Team

Excellent service

I had a good experience but did find that the proces...

Useful and non complicated

Horrific communication

Quick and easy service.

Review Evolution Money: Secured loan now

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