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Evolution Money: Secured loan reviews

Name: Secured loan
Rating: 4.76 (537 reviews)

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4.76

Based on 537 reviews, last reviewed 19th Apr 2026

7400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Was really straight forward and the support completi... Was really straight forward and the support completing the application was excellent very helpful Reviewed on: 19th April 2026

Latest lowest rating:

1

AVOID! Sell a kidney if you have to What a complete waste of time and energy! I applied for a secured loan 22 days ago and was told that Evolution Money were one of the quicker paying lo... Read more Reviewed on: 22nd September 2025

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About this product

Evolution Money specialise in providing tailored secured homeowner loans.

You can borrow from £5,000 to £105,000 with terms from three to 20 years. Check your eligibility for an Evolution Money secured loan without any impact on your credit score.

Evolution Money reviews help you find out what it’s really like to be a customer. If you’ve used Evolution Money before, you can also leave a review and share your experience.

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Evolution Money Secured loan reviews (537)

Excellent customer service, listened to my concerns...

Excellent customer service, listened to my concerns and acted upon them with a successful outcome. Reviewed on: 16th April 2026

Reply from Evolution Money We’re glad you’re pleased with our service. Thanks for your review! Response date: 17th April 2026

Helpful and friendly staff, queries answered quickly...

Helpful and friendly staff, queries answered quickly and loan organised professionally and fairly quickly. Reviewed on: 16th April 2026

Reply from Evolution Money Delighted to hear your positive feedback. Thank you! Response date: 17th April 2026

Excellent service friendly and helpful

Excellent service friendly and helpful Reviewed on: 16th April 2026

Reply from Evolution Money We’re thrilled you’re happy with our service. Thanks for sharing! Response date: 17th April 2026

Very helpful and kept me up to date with application...

Very helpful and kept me up to date with application progress Reviewed on: 16th April 2026

Reply from Evolution Money Thank you for choosing us and for your kind review! Response date: 17th April 2026

Amazing customer service

Amazing customer service got everything sorted Reviewed on: 16th April 2026

Reply from Evolution Money We appreciate your feedback and are glad you’re satisfied. Thanks! Response date: 17th April 2026

AVOID! Sell a kidney if you have to

What a complete waste of time and energy! I applied for a secured loan 22 days ago and was told that Evolution Money were one of the quicker paying loan companies, expecting to pay within 3-5 days. What a load of cobblers! They strung me along for 22 days, reassuring me that I was a good candidate to be accepted to the loan. I connected all my bank accounts and they went through each transaction with a fine tooth comb, asking me to explain what each and every thing was. They also went through my credit file in great detail and I spent MANY HOURS on the phone to their underwriters explaining everything. Even then they kept coming back to me with follow up questions day after day. It was soul sapping, and I would much rather have dragged myself over broken glass naked than spend that length of time poring over every detail of my life, justifying every purchase. They even wanted to know what some £5 purchases at Amazon were for. I also had to keep chasing them for updates. The final straw was on Friday when I spoke to one of the underwriters handling my case (Kadeel). He seemed confident of a positive lending decision on Monday and that he would call me in the morning. Guess what? I didn't receive a phone call and I had to chase yet again at 15:30. The assistant who answered told me that Kadeel was conveniently unavailable, but the lending manager had declined my application and that was that. What a joke of a company. I was only applying for a loan of £18k that would have been SECURED on my property which has £400k equity. WHERE IS THE RISK?! Anyone would have thought I was asking to borrow £1m based on how I was hauled over the coals. I would not recommend Evolution Money UNDER ANY CIRCUMSTANCES. Sell a kidney if you have to, it will be quicker and be much less inconvenience! Reviewed on: 22nd September 2025

Reply from Evolution Money Thank you for taking the time to share your feedback. We lend responsibly and ensure the loan is affordable before it can be approved. This means our team carries out detailed checks on income, spending and credit history so we can fully understand each customer’s circumstances and meet our regulatory obligations. This process can involve follow up questions and may take longer than expected in some cases. We recognise that this can feel time consuming, especially when you are waiting for a decision, and we appreciate you engaging with the process. A lending decision is based on a range of factors, not just the level of equity in a property, and all applications are subject to a full assessment before a final outcome is confirmed. We take your feedback seriously and will share your comments with the relevant teams to review communication and overall experience. Thanks Response date: 14th April 2026

Fantastic service and made for a smooth transaction...

Fantastic service and made for a smooth transaction with customer care thoughout the process Reviewed on: 16th June 2025

Reply from Evolution Money Thank you for your kind words! We’re glad to hear you had a great experience. Response date: 18th August 2025

Easy and fast with good customer service

Easy and fast with good customer service Reviewed on: 22nd August 2024

Reply from Evolution Money Your positive feedback means a lot to us. Thank you! Response date: 2nd April 2025

Rates way too expensive.

Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone in person . Put us in financial crisis. Reviewed on: 29th July 2024

Reply from Evolution Money Hi Anna, we appreciate your honest review. Your input helps us grow and improve. If you could reach out to us on [email protected] with more details and we can look into this for you. Thank you. Response date: 31st July 2024

Speedy service and good customer service

Speedy service and good customer service Reviewed on: 23rd June 2024

Reply from Evolution Money Thanks for your review! We’re happy you had a good experience. Response date: 2nd April 2025

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Evolution Money: Secured loan reviews

7400% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Evolution Money: Secured loan now

Evolution Money Secured loan reviews (537)

Excellent customer service, listened to my concerns...

Helpful and friendly staff, queries answered quickly...

Excellent service friendly and helpful

Very helpful and kept me up to date with application...

Amazing customer service

AVOID! Sell a kidney if you have to

Fantastic service and made for a smooth transaction...

Easy and fast with good customer service

Rates way too expensive.

Speedy service and good customer service

Review Evolution Money: Secured loan now

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