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Fidelity: Investments reviews

Name: Investments
Rating: 4.36 (33 reviews)

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4.26

Based on 33 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

36%

Latest highest rating:

5

Investment platform Very pleased with their platform. Competitive prices and good customer service Reviewed on: 12th June 2025

Latest lowest rating:

2

Oh Fidelity! They are a household name but struggle in the user interface department. It appears sluggish and dated which will make the younger investors look else... Read more Reviewed on: 3rd March 2025

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Fidelity Investments reviews (33)

Staggeringly Bad

Ive managed my mums money for years - she had the unfortunate experience of having investments transfered to L&G to this bunch of clowns - poor customer service, value drops about 10% a quarter even on a rising market, regular income stopped for no reason, takes an age to get replies.....on the plus side they send £50 compensation when you havent even expected it but with investments down £10k so far, they can afford it! My message is, tread carefully. Reviewed on: 1st March 2023

Excellent investment platform

They provide good insights and a solid place to invest your money Reviewed on: 1st March 2023

Honest

Pulled some money out and took a safe option with Wealthify Reviewed on: 28th February 2023

OK, but no option to direct debit to pay monthly fees

Reasonably returns, OK website (if a bit slow). However, main gripe is that while you can have a separate cash account from which you can pay monthly fees, there's no way to set up a regular direct debit to the cash account (only to an investment account). Similarly, there's no way to set up a direct debit to pay the monthly fees. So it's annoying that I have to remember to log in once a month and put in my card details to pay for the montly fees. Reviewed on: 28th February 2023

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Low fees, easy to save, accessible app.

We have an ISA with Fidelity and invest in the FIdelity Index World Fund - very easy setup and transfer process from previous ISA provider, low fees for setting up a savings plan starting at only £25 a month. Information is easy to understand and the app is easy to use. Reviewed on: 18th January 2023

Excellent performance

We have invested with Fidelity for over 32 years. There is nothing more to say. Reviewed on: 14th August 2022

Steady

It looks like I pay more in charges per year than I get Reviewed on: 14th August 2022

Great starter platform but limited

Feels clunky and less user friendly compared to a lot of modern platforms. Reviewed on: 25th March 2022

Best ISA Manager

Two family ISA accounts both attracting greater than 10% annualised return Reviewed on: 28th August 2021

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