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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great customer service and friendly staff

Great customer service and friendly staff Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Very accessible to get hold o,friendly staff

Very accessible to get hold o,friendly staff Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Great communication great experience and good fiinance

Great communication great experience and good fiinance Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Lisa, we’re happy that we could help you! Response date: 29th April 2025

Fantastic company, fantastic staff help you as much...

Fantastic company, fantastic staff help you as much as they can Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 29th April 2025

Very helpful team respectful and always ready to help

Very helpful team respectful and always ready to help Reviewed on: 29th April 2025

Reply from First Response Finance Thank you! Response date: 29th April 2025

Great company

This is our third vehicle through first response, having poor credit in the past they were so helpful. Providing proof of our income they were able to help us straight away Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Kevy, we’re happy that we could help you! Response date: 29th April 2025

Very very happy so far

All out brilliant fast and very helpful so far let's hope this continues for the future Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you Luke! Response date: 29th April 2025

Fast response and very happy to help

Fast response and very happy to help Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Jamie! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Helped when many wouldn’t and when contacted by cust...

Helped when many wouldn’t and when contacted by customer services was very polite and easy to talk too Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

Quick and simple to do great customer service too ex...

Quick and simple to do great customer service too excellent will be using again. Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

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