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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great customer service.

Great customer service. Very quick and efficient Reviewed on: 6th June 2024

Always happy to help.

Always happy to help. I have been with first response for over 6 years now and each car hire I have purchased the interest comes down. Great team Reviewed on: 6th June 2024

2 package deal

I have 2 finance packages and have always found staff to friendly and most helpful Reviewed on: 6th June 2024

I have used First Response twice, very helpful tele...

I have used First Response twice, very helpful telephone staff, nothing rushed, everything explained well, definitely my choice. Reviewed on: 6th June 2024

Easy and very quick to deal with

Easy and very quick to deal with Reviewed on: 6th June 2024

really happy straight forward

really straight forward, salesman was very friendly and thorough. Reviewed on: 6th June 2024

Professional service, helpful staff

Professional service, helpful staff Reviewed on: 6th June 2024

Never had a issue always been fast and reliable

Never had a issue always been fast and reliable Reviewed on: 6th June 2024

An amazing company

An amazing company, who make sure everything is easily understood and are genuinely nice people and a great company. We have been with them for at least 7 years and would highly recommend to anyone Reviewed on: 6th June 2024

outstanding organisation

helpful , kind , put customers first Reviewed on: 6th June 2024

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