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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

I have been with First Response for over 3 years now.

I have been with First Response for over 3 years now. It has been the best finance company yet and have told others to look into First response. any issues I’ve had the staff are always willing to help if it’s behind on payments or waiting a new loan. First response is quick at responding and getting back to you. I cannot fault the company as they’ve always helped me when needed and I’m happy with my payments as they are very affordable. Over all I rate first response 100%. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Stacey for the five-star review! Response date: 30th April 2025

fabulous

really helpful and understanding Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Amanda for the five-star review! Response date: 30th April 2025

Sublime experience

After having had an absolute nightmare with a previous car finance agreement -from being sold a vehicle unfit for purpose and intransigence from the finance company - I was wary of entering another one but First Response have been nothing short of brilliant from the start. Clear and timely communication, a good value agreement and with courteous, knowledgeable and helpful staff on the phones, I cannot recommend First Response enough. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 30th April 2025

Very fast process and great customer service

Very fast process and great customer service Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you James! Response date: 30th April 2025

As I am on benefits they took that into account and...

As I am on benefits they took that into account and looked at my affordability. It was great to speak to a person and helped me back on the road and gave me my freedom back. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Jonathan! Response date: 30th April 2025

Very helpful and good to deal with would recommend t...

Very helpful and good to deal with would recommend to anyone Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Desmond for the four-star review! Response date: 30th April 2025

No long drawn out process, easy to arrange, really s...

No long drawn out process, easy to arrange, really simple! I don't have the best credit rating but this was my first time looking for car finance and I was accepted without any issues at all. Brilliant! Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Kate! Response date: 30th April 2025

Extremely helpful, and, brilliant advice.

Extremely helpful, and, brilliant advice. Any priblems sorted out in no time. Friendly approach as well. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 30th April 2025

Fast response and brilliant service, overall extreme...

Fast response and brilliant service, overall extremely happy customers Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Hayley for the five-star review! Response date: 30th April 2025

Awesome service.

Awesome service. Very helpful people Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

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First Response Finance: Car finance reviews

457% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7997)

I have been with First Response for over 3 years now.

fabulous

Sublime experience

Very fast process and great customer service

As I am on benefits they took that into account and...

Very helpful and good to deal with would recommend t...

No long drawn out process, easy to arrange, really s...

Extremely helpful, and, brilliant advice.

Fast response and brilliant service, overall extreme...

Awesome service.

Review First Response Finance: Car finance now

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