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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Over all good tho cars had few faults I've had to pa...

Over all good tho cars had few faults I've had to pay out on other wise love the car Reviewed on: 28th April 2025

Reply from First Response Finance Thank you John for the five-star review! Response date: 30th April 2025

First response car finance

First response finance is an excellent car finance provider and have always treated us with respect and always found the right solution for our needs and customer service representative have always been courteous and provided us with what we asked for Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025

They went the extra mile!

I needed finance for a car after mine literally blew up, First response went the extra mile in helping me and got me mobile - a car where I live is very much a necessity Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Jim! We hope you're happy with your new car. Response date: 30th April 2025

PCP and low funding level a nuisance for my next mot...

PCP and low funding level a nuisance for my next motorcycle, will cause me to look elsewhere. 6 months ago experienced lethargy and caused the loss of a new motorcycle. Since then service has been fine. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 30th April 2025

Just simply great.

Just simply great. All i needed for what I needed. Helped me all the way step by step. As I say great Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Darren for the five-star review! Response date: 30th April 2025

Very helpful, fast and no nonsense

Very helpful, fast and no nonsense Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Alexandra for the five-star review! Response date: 30th April 2025

Purchased motorcycle through first response excellen...

Purchased motorcycle through first response excellent service from beginning of the transaction Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Patrick! We hope you're happy with your new bike. Response date: 30th April 2025

Great Company

Great value for money and very easy to deal with. Great communication throughout. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mick! Response date: 30th April 2025

brilliant company helped me when no one else would v...

brilliant company helped me when no one else would very grateful Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Claire! Response date: 30th April 2025

Easy and straightforward process.

Easy and straightforward process. Easily refinanced when I changed my car. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Claire! Response date: 30th April 2025

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