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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent and over & above service

I've been with first response for a while and never had any issues great service and competitive prices Reviewed on: 22nd July 2022

Very helpful

Couldn’t ask for better service. Smooth from start to finish. Reviewed on: 22nd July 2022

Fantastic company and Fantastic service

Always had incredible service. Nothing is ever too much trouble. Finance is sorted so quickly Reviewed on: 22nd July 2022

Great company

They helped me so much when I was looking for my first time car. I knew I’d never be able to afford my first car outright so my only option was finance. Everywhere rejected me but first response gave me the best off ever and I’ve got a lovely car. The pay back is a great price and no stress at all Reviewed on: 22nd July 2022

Highly recommended fabulous service

This company and the people I spoke to when arranging and deciding about finance were amazing, they explained everything made sure I was making the right decision and whenever I needed a callback they would call me the time specified. They have fabulous customer service very polite and helpful. I would highly recommend this company to anyone and everyone Reviewed on: 22nd July 2022

Excellent service

I have used First Response a couple of times now and they have always been first class. Can't rate them highly enough Reviewed on: 22nd July 2022

Excellent

Very easy and smooth financial set up, very happy with the overall experience. Reviewed on: 22nd July 2022

Quick and efficient

Quick at giving an answer and sending money to dealership. Nice and easy website to use. Reviewed on: 22nd July 2022

helpful and friendly. proffessional advice

always there when i needed them for financial or consumer issues. customer services go above and beyond. Reviewed on: 22nd July 2022

First response finance for the win

I believe first response finance should win the consumer credit awards this year not just because of their outstanding prices tailored to every individual but the way they go above and beyond to support their customers I have been with first response finance for nearly five years and have no plans to change finance providers in the future. Every time I have spoken to anyone in the team they have been friendly, supportive and reassuring Thank you to first response finance Reviewed on: 22nd July 2022

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