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Ford Money: Savings reviews

Name: Savings
Rating: 3.75 (32 reviews)

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4.07

Based on 32 reviews, last reviewed 24th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

2 star

28%

Latest highest rating:

5

Happy saver I have had a savings account with Ford Money for a few years and have always been happy with the service and feedback. The interest rates are normally... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Poor experience, best avoided The so called help desk seem not to have much banking knowledge. Unresponsive and don't seem knowledgeable, always take days to answer emails. I stron... Read more Reviewed on: 22nd June 2023

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About this product

Wondering if the savings accounts, either the fixed saver or the flexible saver from Ford Money is right for your savings? Read our Ford Money savings reviews written by people like you to help give you a better idea about what it's like to save money with the motoring giant. People leave reviews on things like interest rates, customer service, and anything else to do with Ford Money so that you can make better financial decisions. Leave your own Ford Money review today if you've already got money in one of their savings products, and you'll be helping our community.

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Ford Money Savings reviews (32)

OVERCOMPLICATED INFORMATION

Software doesn't work. Telephoned Helpline and was given far too over-complicated instructions and information. At the end of it all Ford Money is going to use Pigeon Post to send me a code! The one star reviews are not fake - I know exactly what they mean! Reviewed on: 28th September 2022

Best place for your savings and great app and service 10/10

Forget most of the 1 star reviews - they look fake !! Ford money is great .. they are taking over from those dreadful banks that have not raised their savings rate in these hard times .25% versus Ford money at 1.55 % App is great, easy to use and you can always talk to someone if needed. Make the most of your savings . Reviewed on: 25th August 2022

Impossible

Opened account won't accept password so tried to create new, every suggested password was rejected, tried for an hour, will now close account as not for me. Reviewed on: 25th June 2022

Bots giving 1 stars

I Have noticed Ford Money being given 1 stars on every review site recently in huge numbers, these are 100% bots created by banks , banks have cut interest rates to 0.1 recently Ford are giving 1.4 ,the current crisis will bring hugd recession and they fear people moving thier money to a much better place to keep thier savings Reviewed on: 9th June 2020

cannot contact them at all AVOID

sign up is easy, then it all goes bad, on trying to make initial deposit via internet banking your bank checks fords details with Barclays, then returns error that the payee name and account number do not match (for ford money) and if you proceed it’s at your risk. Second red flag is you do not get a sort code and account number of your own, instead you pay into fords account with a reference number, so nothing like proper banking. Thirdly you cannot contact Ford at all, phones do not get answered, messages sent via their system do not get viewed. AVOID ! Reviewed on: 15th May 2020

AVOID

LOCKED OUT MY A/C FOR 2 WEEKS NOW TRIED PHONEING EVERY WORKING DAY HOLD ON FOR HOURS NO RESPONCE INTEREST USED UP ON TELEPHONE BILLS SENT THEM EMAIL REQUESTING CALL BACK 4 DAYS AGO NO RESPONCE TO DATE. Reviewed on: 15th May 2020

dreadful company

if you need to contact them by phone be prepared to put aside half a day they might answer your call or they might not the odds they will not tried for 3 days no answer be WARNED put your money elsewhere Reviewed on: 11th May 2020

Avoid!

Avoid! We opened a 1 year savings account so we could get a reasonable interest rate, knowing we would be withdrawing after the year using the money as a house deposit. We were told after the year our money would transfer to a regular access savings account. This was not the case, our money was reinvested for another year without notification or our consent and we were told we could not have access to our own funds so we can put a deposit down on a house. That’s theft, in laymen’s terms. We tried to withdraw 16 days after our fixed term came to an end and were informed that had we been 2 days earlier we could have done so without problem as there is a 14 day cooling off period before reinvestment. Another fact we weren’t made a aware of. The only way we could get OUR money was to write a letter and it would be released at their discretion. 3 weeks later we get a phone call saying that we were 5 days late requesting our money (not 2?) but that as a goodwill gesture, they would let us have our money back!! A goodwill gesture? We had a few reminders that our fixed term was coming to an end but absolutely nothing to say that our money would be reinvested with no access to it. And we still have to wait several days before it is transferred. You cannot keep people’s money without their consent, simple. We should have gone to the police, let alone the ombudsman. Reviewed on: 14th February 2020

In shock

Decided to transfer all my savings as bank was cutting my interest rate from 0.2 to0 1..so googled best savings acconuts and see ford topping the list at near 1.4 easy access..so took the plunge opting for monthly interest. And there it is in my bank today 1 month later..im in total shock to why I havnt done this earlyer Reviewed on: 5th February 2020

Great company!

Great savings account. Easy to open. Good interest rates. Account managed entirely online. However there is a customer service team available to answer calls andd give any assistance to required. Only have had to contact once when I forgot my password but the member of staff was very helpful and stayed on the line until I was logged back in. Only problem is the level of security information you need to remember to be able to log in to your account but otherwise great service Reviewed on: 12th November 2019

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