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Freetrade: Online share dealing reviews

4.72
Based on 9,675 reviews, last reviewed 1st Jul 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026
D E's avatar
D E

Latest lowest rating:

1

Incorrect information led me to transfer Junior ISAs I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Thei... Read more Reviewed on: 1st July 2026
Jason G's avatar
Jason G

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

Freetrade Online share dealing reviews (9675)

Review of the Freetrade, Online share dealing:

Been with Freetrade for a few years now.

5
Been with Freetrade for a few years now. Good platform, prices and service Reviewed on: 14th March 2024

Overall experience is positive.

5
Overall experience is positive. Fast customer service & respond Reviewed on: 5th April 2024

Straight forward share dealing.

5
Straight forward share dealing. Information displayed in a clear manner Reviewed on: 5th April 2024

Very poor service regarding a SIPP transfer.

1
Very poor service regarding a SIPP transfer. I spent hours on the phone ( doing FreeTrades job) talking to my SIPP provider trying to find where the problem was - no and poor communication from FreeTrade! Now I am missing dividend payments on my ISA account! Time to more to a professional platform. Very poor experience. Reviewed on: 5th April 2024

Made buying shares so easy

5
Very easy to use and great customer team Reviewed on: 5th April 2024

great communication, clear

5
Trendy, good branding, great communication, clear about rules and finances, updates about laws and access to the market Reviewed on: 5th April 2024

Easy to use, responsive when required.

5
Easy to use, responsive when required. Reviewed on: 5th April 2024

Money management made easy

5
Money management made easy - the end to end experience is very easy to navigate, making investing easy while managing a full schedule. Reviewed on: 5th April 2024

Simple straight forward platform easy to use for ISA...

5
Simple straight forward platform easy to use for ISA investing Reviewed on: 5th April 2024

Easy to use, investing at a glance.

5
Easy to use, investing at a glance. Super user friendly interface. Reviewed on: 5th April 2024

the fee is very low, and customer service is very good.

5
the fee is very low, and customer service is very good. transfer is very fast. I can't find anything freetrade can't do compare with other expensive broker. Reviewed on: 5th April 2024

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