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Furness Building Society: Savings reviews

Name: Savings
Rating: 4.27 (11 reviews)

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4.27

Based on 11 reviews, last reviewed 3rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

4 star

3 star

2 star

Latest highest rating:

5

Customer service excellent, Customer service by phone has been excellent, staff friendly and very helpful. Reviewed on: 3rd September 2026

Latest lowest rating:

1

Unnecessary cost and delay to get money after a death Furness building society insist that you apply for Probate if someone passes away and their account holds more than £15,000, even if the money is bein... Read more Reviewed on: 22nd October 2021

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About this product

Furness Building Society savings reviews can help you to find out more about life at Furness Building Society. How easy is it to contact Furness Building Society? And how friendly are they? Our Furness Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Furness Building Society Savings reviews (11)

Customer service excellent,

Customer service by phone has been excellent, staff friendly and very helpful. Reviewed on: 3rd September 2026

Customer service excellent

Phone customer service excellent, no branch nearby so rely on phone and email contact, however this works very well. Reviewed on: 22nd August 2026

Excellent online portal and Android app

Excellent online portal and Android app - puts many other building societies to shame. Friendly, competent assistance from call centre personnel. Reviewed on: 25th March 2026

Customer service is excellent

Customer service is excellent, friendly, helpful, clear in advice and instructions. I've had various savings accounts and have been happy with all of them. Reviewed on: 23rd January 2026

They've always tried hard for me and been friendly i...

They've always tried hard for me and been friendly in the process Reviewed on: 10th September 2025

Customer service excellent.

Customer service excellent. Product have been competitive in the past, but lately not so good. Reviewed on: 9th July 2025

helpful and pleasant staff

They have always been very helpful and pleasant to deal with. Reviewed on: 3rd April 2025

Very friendly and helpful company

Very friendly and helpful company Reviewed on: 27th February 2025

Unnecessary cost and delay to get money after a death

Furness building society insist that you apply for Probate if someone passes away and their account holds more than £15,000, even if the money is being transferred to a spouse. Probate will cost a minimum of £215 and it will take at least 6 weeks. At a time when people are at their most vulnerable, Furness Building Society insist that you incur unnecessary costs and delays. Other banks and building societies allow you to withdraw the money without getting probate. Aging or ill account holders may want to consider using another Bank or Building Society. Reviewed on: 22nd October 2021

Fast easy opening of Regular savings account

I have always been attracted to Furness Building Society all through my adult life they have supported me with their products, I have planned for my retirement which includes saving for future things, Car, House repair etc, I therefore opened a regular saver account this allows me to save a substantial amount every month and receive a very good interest rate. Reviewed on: 24th February 2020

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