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Get Going Insurance: Travel Insurance reviews

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4.84
Based on 425 reviews, last reviewed 12th Aug 2025
7400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Not needed to make a claim so not sure how that woul... Not needed to make a claim so not sure how that would go but otherwise easy. Reviewed on: 12th August 2025
Meryl C's avatar
Meryl C

Latest lowest rating:

1

Claim issue I needed to make a claim. I had two documents one said I was covered the other said I was not. The Claims company spent a good deal of time trying to ... Read more Reviewed on: 10th July 2025
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HB
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About this product

Get Going Insurance provides travel insurance - single trip, multi-stop trips and log-length trips, so if you're looking for reviews of this type of insurance, read on to see what our community is saying. Already sued Get Going Insurance for your trip? Share review of how your policy performed when you needed it and you'll be helping others who are considering using Get Going Insurance for their travel insurance.

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Get Going Insurance Travel Insurance reviews (425)

Friendly, professional and timely service!

5
Needed to make a claim which was dealt with in a professional but friendly manner. All staff were very sympathetic to our situation. Reviewed on: 13th July 2025
Andrea B's avatar
Andrea B

Best cover in my considerable experience.

5
Having had a few years of age related and medical insurance, Get Going has provided the best competitive and value for money cover Reviewed on: 13th July 2025
Brian's avatar
Brian

My review

5
Didn't have experience of customer service so stayed neutral.zBut everything else is good. Reviewed on: 13th July 2025
Mrs s's avatar
Mrs s

Excellent company with very competitive prices and c...

5
Excellent company with very competitive prices and customer care. Reviewed on: 13th July 2025
Mark H's avatar
Mark H

EXCELLENT SERVICE, PROMPT CLAIM HANDLING AND PAYOUT

5
I HAVE BEEN A CUSTOMER OF GET GOING FOR SEVERAL YEARS AND ALWAYS FOUND THEIR INSURANCE, WITH MEDICAL CONDITIONS, TO BE VERY FAIR VALUE. FOR THE FIRST TIME SINCE I'VE BEEN A CUSTOMER, I NEEDED TO MAKE A CLAIM THIS YEAR AS I BECAME SUDDENLY ILL.GET GOING IMMEDIATELY DEALT WITH ME VERY COURTEOUSLY, CONFIRMED THAT MY CLAIM WAS VALID AND THEY WOULD HONOUR IT. THEY CARING;LY TOOK TIME TO EXPLAIN EVERYTHING AND CLAERLY TOLD ME WHAT PAPERWORK I NEEDED TO PROVIDE THEM WITH. ONCE I SENT THE PAPERWORK TO THEM, THE CLAIM WAS SETTLED WITH 14 DAYS, AND IN AN EXCEEDINGLY FRIENDLY MANNER. IT WAS REFRESHING TO HAVE AN INSURANCE CLAIM MET WHERE THE INSURER DIDN;T FEEL GRUMPY OR TRY TO DELAY PAYING OUT. Reviewed on: 12th July 2025
Steven S's avatar
Steven S

Very knowledgeable and friendly service

5
Very knowledgeable and friendly service Reviewed on: 12th July 2025
Janice J's avatar
Janice J

Very easy to use.

5
Very easy to use. Efficient & great price! online renewals etc . Reviewed on: 12th July 2025
Margaret B's avatar
Margaret B

Ease of use

5
Ease of use on web or phone was able to talk to someone Reviewed on: 11th July 2025
John Jackson's avatar
John Jackson

quick and easy to sort very...

5
quick and easy to sort very comparible prices Reviewed on: 11th July 2025
tina butterfield's avatar
tina butterfield

A holiday where we ended up staying in a hospital !!

5
My husband suffered a nasty accident whilst in Porto Santo. Once he had been transferred to a hospital, I phoned Get Going quickly . He was transferred to a Madeira hospital, operated on and stayed there for 2 weeks. I phoned them repeatedly with different questions and worries. Each time I rang they were extremely helpful and patient, answering any queries I had about his stay in hospital, my stay in a different hotel and eventually about our return home accompanied by an English nurse they had flown out. Reviewed on: 11th July 2025
GDD's avatar
GDD

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