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Get Going Insurance: Travel Insurance reviews

4.85
Based on 531 reviews, last reviewed 20th Oct 2025
28% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

A straightforward quote It was a straightforward process in order to receive my quote. Reviewed on: 20th October 2025
Mark A's avatar
Mark A

Latest lowest rating:

2

Unclear cover Cover appeared different on two different documents. Ultimately, I was not covered when I thought I was. Reviewed on: 11th September 2025
HB's avatar
HB

About this product

Get Going Insurance provides travel insurance - single trip, multi-stop trips and log-length trips, so if you're looking for reviews of this type of insurance, read on to see what our community is saying. Already sued Get Going Insurance for your trip? Share review of how your policy performed when you needed it and you'll be helping others who are considering using Get Going Insurance for their travel insurance.

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Get Going Insurance Travel Insurance reviews (531)

Have used Get Going for many years

5
Have used Get Going for many years and found their system easy quick to use and their rates very competitive. This year we had a health issue abroad and needed to make a claim. I expected the worst because many stories in the press about insurance companies delaying and even avoiding paying out. It was dealt with quickly and efficiently by a third party legal team who were excellent and easy to deal with payment being made within 3 weeks. Again Excellent service Reviewed on: 19th September 2025

Get Going Travel Insurance is the best.

5
Get Going Travel Insurance is the best. My husband and I have various health issues, some quite serious. Get Going covered us for all and we're much cheaper than the rest. When I had an accident abroad, they were very helpful and dealt with my claim quickly. I would recommend them. Reviewed on: 17th September 2025

we have been with Get Going for many years with good...

5
we have been with Get Going for many years with good service. Reviewed on: 15th September 2025

Reliable Travel Insurance with Good Support

5
I recently took out travel insurance with Smart Money People, and overall my experience was positive. The application process was quick and straightforward, and the policy documents were clear to understand. I liked that there were different levels of cover available, so I could choose one that matched my trip and budget. The medical coverage and cancellation protection gave me peace of mind while travelling. I had a couple of questions before I travelled, and the customer support team responded promptly and helpfully. That reassured me that, if I ever needed to make a claim, the process would be handled professionally. One small drawback is that some of the policy wording could be clearer, especially around exclusions. It took a bit of extra reading to be certain about what was and wasn’t covered. Overall, I feel the policy offered good value for money, reliable support, and solid cover. I’d recommend it to others looking for straightforward travel insurance with responsive service. Reviewed on: 15th September 2025

Quick and easy

5
Quick and easy todo just fill out what your health and medication is and you’re good to go Reviewed on: 14th September 2025

Individual Assessment

5
Questions asked enabled personal medical information which meant that each illness was assessed by severity rather than one fits all. Reviewed on: 14th September 2025

Travel insurance

5
Good value for money ,and someone you could talk to on the phone Reviewed on: 14th September 2025

I haven’t actually used get going for travel insuran...

5
I haven’t actually used get going for travel insurance I’ve only got a quote Reviewed on: 14th September 2025

Quick to set up and value for money

5
Quick to set up and value for money Reviewed on: 14th September 2025

The fact we had to claim when i Malta they looked af...

5
The fact we had to claim when i Malta they looked after us so well not a single problem thanks to your staff well done this is why i vote them number one Reviewed on: 14th September 2025

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