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Glasgow Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3134 reviews)

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4.96

Based on 3,134 reviews, last reviewed 12th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money... Read more Reviewed on: 12th July 2025

Latest lowest rating:

1

Dreadful service now Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022

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About this product

Glasgow Credit Union loans can be used for any purpose including home improvements and debt consolidation.

With a Glasgow Credit Union loan, you can borrow up to £25,000. Once you’re a member, you can apply for a loan in app, online or by phone. You’ll need to save at least £10 per month into your Member Savings during the term.

Glasgow Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

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Glasgow Credit Union Loans reviews (3134)

My Incredible and Unrivalled Customer Service Journey with GCC

GCC is outstanding when it comes to fairness in treating customers. Their products exceptionally meet my needs exactly the way I want them, making me have more trust in them. GCC has demonstrated fair treatment of customers to me, which makes me believe that I am at the heart of their business, which makes me feel important. When it comes to GCC’s product development and marketing strategy, they sure know how to deploy methodologies that minimise the risk of harm arising from the sales of the products and services they sell to us. It is important that the products you sell or the services you provide meet the needs of customers and that you minimise the risk of harm arising from them. GCC has an exceptional way of identifying its target market. When prompting Sales and advice, they provide virtually all the information needed by their customers to allow them to make an informed decision. I benefited a lot from this particular attribute of theirs. They don’t subject their customers to high-pressure selling, or aggressive tactics. Also, I never felt any coercion when they are marketing their products to me. All the forms of information they provide me are succinctly clear and never misleading. Even after entering into an agreement with GCC, their services continue throughout the lifespan of my using their products and services. This is particularly important to me, because, treating me and other customers fairly and with regard means ensuring that the product and service we subscribe to, works for us, as it was originally intended to, over their entire lifecycle. Reviewed on: 1st July 2022

Loan

Quick and easy to get my loan it was done online and approved right away Reviewed on: 1st July 2022

Excellent

Excellent service at all times. Reviewed on: 1st July 2022

Great service and trust worthy!

I have had a great experience throughout the mortgage process and felt GCU really helped me along each step of the process. I always recommend them to everyone. Reviewed on: 1st July 2022

Fantastic Team

I have been a member of GCU for over 20 years. I have always found their staff to be efficient and understanding it’s members needs and expectations. Their website is well constructed and provides full details of being one of the best Credit Unions in Scotland. Reviewed on: 1st July 2022

always on hand for easy acses to my savings and quick affordable loans

always great reliable service quick and easy acsess to savings and loans are easy and quick to get when needed been a member for a long time it has helped me out on many occasions Reviewed on: 1st July 2022

Glasgow Credit Union is the best ever!

Very organized and the best credit Union. I have bern them with almost 2 years and never had any bad experience Reviewed on: 1st July 2022

Great experience

Always have a great experience. Never had any problems or issues that couldn't be resolved quickly & efficiently. Reviewed on: 1st July 2022

Fab credit union

I have been a member of Glasgow Credit Union for years since the day I started my first job, would recommend to everyone they are a great company, lovely staff very helpful and so many services offered. I have always used GCU for loans and recently got a mortgage through them too. Reviewed on: 1st July 2022

My Story with Glasgow Credit Union

I have been a GCU customer for many years both as a saver and as a user of their Personal Loan facility. I worked with one of the “Big Five” building societies for twenty-one years so and was a supporter of the Credit Union System and Glasgow’s service has always been exemplary. Reviewed on: 1st July 2022

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