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Goodtogoinsurance.com: Travel insurance reviews

View other Goodtogoinsurance.com products
4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C
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About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

200% increase in premiums post Covid without any cha...

3
200% increase in premiums post Covid without any change to health conditions. Reviewed on: 9th July 2024
Mark S's avatar
Mark S

Avoid for travel insurance, terrible experience

1
Took out a policy last year for three travellers, completed online, no problem Renewal tome this year wanted to renew, would not give renewal price, log in and complete declarations then told to phone them. Long recorder message before getting a person, (more delays) 65p a minute call, started the call saying good evening at 9am in the morning, English clearly not first language, asked to call us back said no, struggled to understand what she was saying, babbling on, terms and conditions rules, explained this call was costing a fortune, repeating all the terms agreed to online, seem deliberate to make the call as long as possible. After heading towards a £20 telephone call and the statements getting longer and longer, harder to understand, we said stop costing too much and unable to tell what was being said as I am hard of hearing. Terrible customer service, any renewal with other companies, say any change for last year, No, renewal will be £------ and you renew, clearly this is a additional money making process, despite having no changes or claims, suggest you avoid this company Reviewed on: 29th April 2024
WEST's avatar
WEST

Easy to start but dreadful customer support

1
We took goodtogo to the financial services ombudsman due to issues with lack of support and failures when needed Reviewed on: 19th October 2023
Ian Holliday's avatar
Ian Holliday

Very helpful from start to finish

5
Great customer service and fab prices Reviewed on: 17th October 2023
Nicola Jones Washbrook's avatar
Nicola Jones Washbrook

Great Price and Easy Form Filling

5
Great price and easy form filling compared to several I tried looking online. I thankfully didn't need to make a claim. Easy to communicate with understand the forms. Reviewed on: 16th October 2023
HeatherV's avatar
HeatherV

Good cover arranged over the phone

5
We haveused Goodtogo Gold policy for our holday insurance two years running - last year via a broker and this year directly as they were willing to cover my husband whilst undergoing treatment at an acceptable price. There were quite a lot of questions to answer, but their staff are always very helpful and effcient. Reviewed on: 16th October 2023
Jane Kiddy's avatar
Jane Kiddy

Yearly Travel insurance

5
The telephone sales representing was so helpful went through all the questions clearly and accurate. Was advised on insurance best for myself. Paper policy sent and emailed policy. Exceptional customer care would recommend to my friends and family Reviewed on: 16th October 2023
Joanne Davies's avatar
Joanne Davies

It was quick and simple

5
It was really quick and simple to get a quote Reviewed on: 15th October 2023
Maxine White's avatar
Maxine White

Simple to apply & straight forward

4
Good and straight forward cover done over the phone Reviewed on: 15th October 2023
Mike 's avatar
Mike

everyone so helpful

5
quick and easy to get Quotes makes me feel happy knowing I have GOOD insurance thank you . Reviewed on: 15th October 2023
Mary Downes's avatar
Mary Downes

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