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Habito: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.9 (1384 reviews)

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4.91

Based on 1,384 reviews, last reviewed 26th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Amazing service So pleased a friend recommended Habito to me. Communication was brilliant throughout. Loved the messenger system. Reviewed on: 26th May 2023

Latest lowest rating:

2

You get better advise from Google search Even though I got an offer in the end the experience was horrendous and I would advise this broker to anyone. My property was undervalued and amid the... Read more Reviewed on: 17th October 2022

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About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1384)

Great service

Fantastic and convenient online/device-based access to everything, from communication to documents. Great service from end-to-end, during and even after the completion of service provision. Personnel ready to assist and answer all questions fired at them. Thank for the great service! Reviewed on: 29th November 2018

Seamless

Super seamless journey and great communication Reviewed on: 27th November 2018

Fast, Easy and NO NEED TO CALL

Applied for my mortgage while at work on the computer. Got a mortgage advisor who helped me through everything and was very quick on each reply. Easy to use and fast! Didn't need to kept on hold or waste time during the day! Reviewed on: 27th November 2018

Fantastic easy mortgage!

Habito provides a hassle free mortgage with fantastic rates. Will definitely use again if/when we remortgage Reviewed on: 27th November 2018

Excellent, stress free mortgage advise

Such an easy experience, people couldn’t be more helpful and I got a great deal in no time at all Reviewed on: 26th November 2018

Habito almost cost me my mortgage and house purchase

Almost cost me my mortgage and unhelpful when the bank screwed up. I applied for a mortgage last April through Habito. However, the lack of support and "greenness" of the Habito team meant that I had to wait 3 months for my mortgage to be approved, and was given false information multiple times. Here are reasons why you shouldn't go with Habito: - despite being "online first", the application tracker is not really updated by Habito or granular enough in terms of the mortgage steps. So it is close to useless. - during the entire process, my mortgage case was passed to more than 5 Habito employees, like a conveyor belt, each one only responsible for a stage of the process. There was no continuity - there is an online chat function, which is easier than email or phone. But that is only if your case manager replies promptly. Many times I was left waiting more than 24 hours for a reply, and had to call to chase. - I was provided wrong information multiple times. The worst was when I was told by my case manager that my mortgage had been final approved, which is the step before exchange. Only to be told two days later that it was a mistake. The other time I was told that the valuation survey had been completed. But two weeks later, I was told it had not. So if you want a trusted pair of hands with your house purchase and mortgage process, stick to a professional, tried and tested old school mortgage broker. I get the feeling that Habito is just a fancy website, lots of VC money, and very green operational managers who think they can just hire a team to man a chat/call centre. But mortgage brokering can be complicated, unfortunately Habito is of no help if things go wrong with your mortgage process. Which is why you want to go with a mortgage broker - to help you if things go wrong. Reviewed on: 5th February 2018

Cannot replace old style broker

There are plenty of mortgage brokers who charge No fees, so not sure what the point of Habito is Reviewed on: 20th January 2018

Simplicity itself

A new way to get a mortgage for a new generation Reviewed on: 17th January 2018

So Easy

Could not find anything as easy to use as Habito for such a difficult process as finding a mortgage Reviewed on: 17th January 2018

Family friendly service

Quick efficient and relevant to today Reviewed on: 4th January 2018

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