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Habito: Mortgage Broker reviews

4.92
Based on 1,488 reviews, last reviewed 8th May 2026
96% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026
Rachel G's avatar
Rachel G

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026
Vinod Patel's avatar
Vinod Patel

About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1488)

Excellent service and support!

5
It was an absolute pleasure working with Habito. I was not sure, initially, about going with an online mortgage broker/advisor, but I must say, Habito exceeded my expectations and alleviated any fears I had. They provided advice and answered all my questions promptly. Thank you to Steven, Matthew, George and the rest of the team for the exceptional support and advice provided from start to securing a mortgage offer for me. I would 100% recommend Habito and would definitely work with them again. Thank you Habito Team. Reviewed on: 15th February 2022

Very easy, great service

5
MoneySavingExpert.com recommended this organisation and so I went with it. I was very pleased with how easy the service they provide is to use, with the chat and the ease of uploading documents. I would happily use them again and I'd also happily recommend them to others. Reviewed on: 15th February 2022

Best mortgage broker, I strongly recommend using them for best deals

5
I have used Habito on a couple of occasions and have always been very happy with their service. It is transparent, easy to understand and follow and they are always very knowledgeable. I would certainly recommend them to others. Reviewed on: 15th February 2022

Mortgages made easy

5
I've used Habito two times now - once for my first mortgage and once for remortgaging. The whole process has been seemless and it makes something so utterly stressful extremely straightforward. And the fact that this service is free? It blows the competition right out of the water. Highly recommended to anyone thinking about a mortgage Reviewed on: 15th February 2022

Excellent customer service

5
I was looking for a remortgage and was referred to Habito. From the 1st day, they were sending me information and enquiring about my needs to get the best product possible. Then after completing their section they continued to keep in touch providing answers to my numerous questions when it should have been the solicitor instead. Their customer service was great day or night and I have no regrets using their services. Reviewed on: 15th February 2022

An honest, efficient, caring online broker

5
Habito are everything that traditional mortgage brokers aren't. Habito have greater good of customers a the core of their operating philosophy and it is reflected in the way their employees interact with customers - never trying to sell sell sell, always willing to discuss what might benefit the customer. I reached out to switch out of current mortgage deal, but Habito did the number crunching and suggested to stay put in current product else I would have lost money. Some of the products - such as Habito ONE are simply game changing. Thanks Reviewed on: 15th February 2022

Such a great service

5
Just makes it all so much easier and less stressful Reviewed on: 15th February 2022

Simple and hassle free

5
Very kind a friendly at every interaction. Not felt any pressure and given the time to make our decisions. Reviewed on: 15th February 2022

Efficent

5
Efficent in handling our request Reviewed on: 15th February 2022

Quick, smooth and completely online

5
My experience with Habito has been fantastic. The mortgage advisor is available on chat with response time of less than 5 mins. Advisors get a grip of your personal situation and needs in the first instance and tailor the options accordingly. No need for prior appointments and phone calls. Complete interaction is online with no need of printing reams of paper and scanning or posting. Just upload documents online at your own time. Their systems are seamless - as soon as I approved the application for submission it went into a review with advisor and off it went to the chosen lender within an hour. I got a mortgage offer in 3 days flat. It was quick, smooth and fantastic experience. Reviewed on: 15th February 2022

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