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Halifax: Personal Loan reviews

Name: Personal Loan
Rating: 4.11 (36 reviews)

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3.97

Based on 36 reviews, last reviewed 12th Jun 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

I was settling a loan my wife had taken out, I set u... I was settling a loan my wife had taken out, I set up a new payment to be made but there appeared to be some error so it was blocked, I contacted the ... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

This is definitely not a bank that cares... There is mention in their advertising that this is a bank that cares, but this has proved to be far removed from the truth. Reviewed on: 17th February 2024

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About this product

Halifax personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Halifax personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Halifax personal loan, we'd love you to write a quick review too.

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Halifax Personal Loan reviews (36)

Loan eligibility

Had a few problems with cash and tried to get back on track, got approved for a loan prior to this by Halifax and been approved by others many times since. I then tried to apply for a new loan from them to clear higher rates, bearing in mine my old one finished. I was then declined and rung customer servixes who said theres nothing we can do for you.... i was a loyal customer and been with them for years, never missed a payment. And now being charged high on a planned overdraft, plan to switch banks soon! Reviewed on: 9th November 2017

Given loan at distressing time in life

Great deal given on loan at very needy time absolutely easy application and money in account immediately thank you online halifax loan Reviewed on: 29th June 2017

Easy to arrange and with my needs in mind

The advisor was polite and took the time to listen to my needs . I left feeling more in control of my financial situation. Reviewed on: 29th June 2017

Poor/Average

Not the best experience, will be looking elsewhere in the future. Reviewed on: 30th May 2017

Personal loan

good interest rate and easy to set up. Reviewed on: 5th April 2017

A fair deal

I had a personal loan with Halifax and topped it up a month later. The team were fast and efficient in helping me with my update. Fabulous customer service over the phone and I felt highly valued as a customer Reviewed on: 5th March 2017

Loan Request

We have been customers of the Halifax for many years. We recently decided our kitchen needed a complete refit and needed to look at ways to fund this. Halifax offered the best option and we were able to arrange a loan using a straightforward and hassle free process online. Reviewed on: 17th December 2016

I am about to close my account

I had my personal bank account with Halifax for over six years. Decided to apply for a personal loan with my outstanding credit rating and the bank declined. When questioned the reason why, they claimed that I have not been with them for long enough. M&S bank, the one I have been using to pay my bills for the past year, provided me with the money. They also provided brilliant customer service. I will stick with them and close my account with Halifax - they do not deserve my custom! I prefer professionalism. Reviewed on: 13th November 2016

Affordable Stress-free Personal Loan

Very helpful customer service. even though i have good credit a lot of companies didn't give me a loan due to the fact that I worked two part-time jobs, which I think they thought was unreliable income. Halifax listened to my situation carefully and were happy to provide the loan. The repayments are very reasonable and they come out of my account via direct debit which is very stress-free. On my internet banking it is also very easy to see how much has been paid off. Reviewed on: 18th May 2016

FLEXIBLE AND EASY

THIS WAS A LOAN AT A GOOD RATE WHEREBY I WAS ABLE TO SET THE T AND C'S. IT WAS ALSO QUICK TO GET THE MONEY. Reviewed on: 24th April 2016

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