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Hargreaves Lansdown: Investment account reviews

Name: Investment account
Rating: 4.28 (85 reviews)

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4.28

Based on 85 reviews, last reviewed 3rd Sep 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

26%

2 star

Latest highest rating:

5

Really good company with lots of knowledgeable staff... Really good company with lots of knowledgeable staff who helped with everything I needed from them when I was transferring shares across to them. The ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Fairly decent Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023

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About this product

With Hargreaves Lansdown, you can invest anytime using the online platform or app.

Pick your own investments or get inspiration from Hargreaves Lansdown’s experts. Pick from over 3,000 funds in the UK or overseas. Options include corporate and government funds, ETFs and investment trusts.

Hargreaves Lansdown investment account reviews help you find out what it’s really like to be a customer. If you’ve used Hargreaves Lansdown before, you can also leave a review and share your experience.

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Hargreaves Lansdown Investment account reviews (85)

Really good company with lots of knowledgeable staff...

Really good company with lots of knowledgeable staff who helped with everything I needed from them when I was transferring shares across to them. The products they offer are really easy to use an access. There’s lots of guidance and the app is very easy to use as well. Reviewed on: 3rd September 2026

Good overall experience.

Communication is generally good, though some Emails could be better directed. The website is easy to use, with accounts grouped as you expect and links taking you to the correct page. Charges are keenly priced and easy to understand. Reviewed on: 11th June 2026

Good service with excellent web platform and real En...

Good service with excellent web platform and real English speaking helplines Reviewed on: 18th April 2026

Higher platform fees and above average trading fees

Higher platform fees and above average trading fees Reviewed on: 17th April 2026

Easy to deal with.

Easy to deal with. The app is simple and very intuitive. Reviewed on: 17th April 2026

All round great service from well respected company

With an excellent website and an easy to use app investing is made less complicated than other financial providers that were checked out before choosing HL. Charges have been cut fairly recently making all transactions easier on the pocket. Secure messages are dealt with promptly and information is up to date at all times. The range of investment opportunities is very wide and not tied to specific companies. The company is well established and the wealth of experience enablesHL to offer some branded investment opportunities that show both sector coverage and significant growth. Reviewed on: 17th April 2026

Excellent Service from Hargreaves Lansdown

I have invested with HL for around 60 years and have always found their service excellent. For some years I used their Professional Management Service which included a detailed annual report. The PMS was not cheap but did provide me with sound guidance. HL are not the cheapest investment company but do provide a lot of useful investment data and ideas. I'm happy to be with them Reviewed on: 17th April 2026

My experience with Hargreaves Lansdown

My experience with Hargreaves Lansdown has been consistently very positive. The platform itself is intuitive and easy to use, making it straightforward to manage investments without unnecessary complexity. Buying and selling shares within an ISA is particularly simple, with a clear and efficient process that gives confidence when executing trades. One of the standout features is the quality and depth of research available. The platform provides a wide range of insights, analysis, and supporting information, which is genuinely helpful when making investment decisions. Customer service has also been excellent. Queries are handled promptly and professionally, with responses that are both clear and useful. Overall, Hargreaves Lansdown offers a well-rounded service combining ease of use, strong research capabilities, and responsive support — making it a reliable choice for managing personal investments. Reviewed on: 17th April 2026

Twice I had to use the FCA to get an honest result d...

Twice I had to use the FCA to get an honest result due to poor service and functionality on their behalf Reviewed on: 17th April 2026

Exceptional customer service,

Exceptional customer service, To be able to call a number and immediately speak to someone is a rarity and HL always answer. For me they have always been able to solve whatever problem I have Reviewed on: 17th April 2026

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