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Hargreaves Lansdown: Pension reviews

Name: Pension
Rating: 4.23 (38 reviews)

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4.23

Based on 38 reviews, last reviewed 13th Jun 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

79%

18%

3 star

2 star

Latest highest rating:

4

Five star tech, one star for withdrawals Easy to transfer funds in. Takes too long to draw out tax free cash. Recent change to charging structure makes platform more expensive if you want to ... Read more Reviewed on: 13th June 2026

Latest lowest rating:

1

Online pension transfers broken. No fix in sight I wanted to transfer a smallish DB pot to a SIPP. HL came out top for range of sustainable funds and are a big player. Attempted their online pension ... Read more Reviewed on: 13th October 2025

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At Smart Money People, we collect Hargreaves Lansdown pension reviews from customers like you. If you're thinking of getting a Hargreaves Lansdown pension check out our reviews, or if you're an existing Hargreaves Lansdown customer - please share your experiences with our community in order to help out others!

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Hargreaves Lansdown Pension reviews (38)

Five star tech, one star for withdrawals

Easy to transfer funds in. Takes too long to draw out tax free cash. Recent change to charging structure makes platform more expensive if you want to trade. Reviewed on: 13th June 2026

all their staff know what they are talking about and...

all their staff know what they are talking about and do what they say Reviewed on: 11th June 2026

Easy to transfer pension to them but a challenge to...

Easy to transfer pension to them but a challenge to access when demand is high. E.g. PCLS at tax year end. Reviewed on: 17th April 2026

THE STAFF PICK UP THE PHONE

THE STAFF PICK UP THE PHONE AND ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT Reviewed on: 17th April 2026

Clear website with easy navigation.

Clear website with easy navigation. Some communications could be handled better, but overall a good experience. Reviewed on: 16th April 2026

everything works as it should --staff are the best

everything works as it should --staff are the best Reviewed on: 23rd January 2026

Good to deal with.

Generally good to deal with, but it would be better if messages where Emailed rather than having to log in to read messages. Reviewed on: 22nd January 2026

Online pension transfers broken. No fix in sight

I wanted to transfer a smallish DB pot to a SIPP. HL came out top for range of sustainable funds and are a big player. Attempted their online pension transfer, which fell over to a "website currently unavailable" message. Called helpline. Apparently it's been down "for a few weeks". Any date for a fix? "as soon as possible. We don't know when. Try this paper form instead" . Really not what I was looking for, for efficient online SIPP management. Clearly not a priority for them to fix. Nor do they even bother to warn you at the outset. Reviewed on: 13th October 2025

Easy to set up and manage.

Easy to set up and manage. Communication not always 100%, but good. Reviewed on: 13th June 2025

Very helpful, variety of funds available

Very helpful, variety of funds available Reviewed on: 12th June 2025

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