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Haysto: Specialist Mortgage Broker reviews

Name: Specialist Mortgage Broker
Rating: 4.96 (449 reviews)

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4.96

Based on 449 reviews, last reviewed 23rd Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

excellent from start to finish, all staff that helpe... excellent from start to finish, all staff that helped me were aware of extenuating circumstances that I found myself under and they were very supporti... Read more Reviewed on: 23rd October 2025

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025

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About this product

Haysto Specialist Mortgage Broker reviews (449)

Review of the Haysto, Specialist Mortgage Broker:

HAYSTO Mortgage Brokers A***

I honestly can’t recommend HAYSTO Mortgage Brokers enough! From start to finish, they were absolutely brilliant. The whole team made what can usually be a really stressful process feel so much easier, thanks to their great communication and support every step of the way. I’ve got to give a big shout-out to Nikki Adams, Shannon Gordon, Anna Harris, Tia Amos, and Evan Perry. They were all fantastic – always happy to answer my questions, took my calls without any fuss, and even rang me loads of times to keep me in the loop. Their friendly and down-to-earth approach made such a difference, and it was clear they genuinely wanted to help. Their knowledge and advice were spot-on throughout, and I felt really well looked after from day one. It’s not often you find a company that actually makes things simple and stress-free, but HAYSTO definitely did. If you’re looking for a mortgage broker who actually cares and will go out of their way to help, I’d 100% recommend HAYSTO. A massive thanks to the whole team for making everything go so smoothly! And they most value for money, I wasted time with cheap mortgage broker in the past, Haysto go direct to the big Mortgage providers. My sister bought her house with Haysto and now me, I will 100% recommend Haysto, to friends, family and colleagues! Don't wait, get in touch, Nikki is brilliant and will take you through it step by step! Reviewed on: 5th March 2025

Friendly, professional and kept informed

Friendly, professional and kept informed Reviewed on: 20th March 2025

Quick. Reliable and Friendly

They’ve be great from the start quick at getting back to me and making the whole process a lot easier for me and less stressful. Reviewed on: 20th March 2025

Haysto team was kind and supportive

We were let down by another broker, and Haysto team gave us hope, there were kind and supportive during the process and even though it took longer than we expected, we have now a mortgage. Thank you very much!!! Reviewed on: 20th March 2025

Excellent fast service good communication very helpf...

Excellent fast service good communication very helpful staff very pleased with service and happy to be buying our new home would recommend to anyone fantastic Reviewed on: 19th March 2025

Haysto helped us get a mortgage offer when we were p...

Haysto helped us get a mortgage offer when we were pretty much told we could not. The team communicated regularly and were all very approachable. I would definitely recommend this company to anyone else looking to get a mortgage offer especially if there is a complex history such a poor credit reports etc Reviewed on: 19th March 2025

Excellent Staff, Excellent Service

All staff have been extremely helpful, and knowledgeable, throughout our mortgage process so far. We have received a mortgage offer that was delivered in excellent time, and the team have always been on hand to answer any queries that we have. Our Mortgage Advisor, Ermira Koleci, has been especially helpful in ensuring the process is as stress-free as possible for us. Reviewed on: 18th March 2025

After years of trying to get a mortgage with no one...

After years of trying to get a mortgage with no one else willing to help I’ve just bought a house thanks to Haysto thank you soo much you have made my year Reviewed on: 18th March 2025

World class

Haysto are in constant contact to keep you up to date with the progress they make for you Reviewed on: 18th March 2025

First time mortgage and remortgage heroes!

When I was a first time buyer with a complicated mortgage, it was super stressful. Then I found Haysto and it all became so easy and simple. They got me my first mortgage with ease and with amazing communication. Every person I spoke to seemed knowledgeable and easy to speak to. Two years later it’s time for me to remortgage, I got assigned back to my old case workers and it’s been like talking to old friends - once again, they sorted me a mortgage as easy as the last time, even though my situation had changed! A simply fantastic company! Will recommend to anyone and everyone. Reviewed on: 18th March 2025

A dream factory not a mortgage broker

Oh my gosh! I can't believe it - genuinely feels like I've won the lottery. After YEARS of being in the financial mire of being seen as "worthy" following a tricky relationship break up and constantly fighting to prove myself I finally feel seen! I was lead down a garden path by L&C who gave me an AIP allowing me to put an offer in on my dream home only to then be ignored and told I couldn't get a mortgage...devastated. I did some searching and found Haysto, wary but desperate (no offence) I made the call 4 days later (inlcuding a weekend) I have a mortgage offer and my dream home has a SOLD sign - guess what - ITS MINE! It absolutely wouldn't have been possible without Jamie and Tabbi. Jamie was so patient and let my neurotic side flourish and I'm forever grateful. Thank you so much! You're a dream factory not a mortgage broker. Reviewed on: 18th March 2025

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