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Haysto: Specialist Mortgage Broker reviews

Name: Specialist Mortgage Broker
Rating: 4.96 (449 reviews)

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4.96

Based on 449 reviews, last reviewed 23rd Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

excellent from start to finish, all staff that helpe... excellent from start to finish, all staff that helped me were aware of extenuating circumstances that I found myself under and they were very supporti... Read more Reviewed on: 23rd October 2025

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025

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About this product

Haysto Specialist Mortgage Broker reviews (449)

Review of the Haysto, Specialist Mortgage Broker:

Stunned and gobsmacked!

I honestly can't rate Haysto highly enough. I am still in shock that they have found us a mortgage with a high street bank! We came to Haysto as while my husband has an excellent credit rating, mine has been teetering between poor and the low end of fair forever. We are both first time buyers, at the ripe old age of 45! For background, I was on a DMP and as a result accrued some defaults, all of which were settled in 2020, but still remain visible on my credit file. My current credit utilisation is pretty high too. So, we randomly looked for 'poor credit mortgages' online and here we are. Reece gave us the warmest welcome as our first point of contact and I instantly knew that we were in safe hands. After the initial call, we were allocated to our mortgage broker Sam, who explained the process. Sam got us an AIP fairly quickly from Nationwide, who was the fourth hight street lender that he went to for us (the first three rejected, based on my credit information). The portal has been an absolute godsend too as we have been able to upload and view documents in an instant. Long story short, today we received a mortgage offer from Nationwide for the exact terms of the AIP. Long story short, we saw a house on Friday, put an offer in the same day, offer accepted the following Tuesday and mortgage offer received today, the following Friday. Offer is literally three days from application. Everyone that we have dealt with has played an incredible role in making what we thought was the impossible, possible! Shout outs to Reece, Sam, Tabbi & Charley. Our experience has been flawless. Yes, there are free brokers out there, but the fee is worth its weight in gold. Worth it for the work the team put in. Worth it for the confidence and reassurance the teams provide and worth it for the expert skills and knowledge. Honestly, I need to lie down, my adrenaline is out of control. Thank you Haysto. You really have changed our lives. No more rent after 20+ years in the game. Reviewed on: 28th March 2025

Really looked at my circumstances and my needs.

Really looked at my circumstances and my needs. Looked at the person and worked hard to find a solution. Can’t thank the team enough. Reviewed on: 6th March 2025

Great provider

Haysto were excellent in hiving us an opportunity to get a mortgage and the service was excellent. Reviewed on: 6th March 2025

Tom has been amazing at helping me get a mortgage fr...

Tom has been amazing at helping me get a mortgage from start to finish after being left with an IVA from a previous relationship and feeling stuck in my old home. I honestly thought I would never be able to get a new home and mortgage for a long time. But just by googling mortgages for people with bad credit, I stubbled across Haysto and I'm so glad I did! It's been life changing. Don't listen to people who say you can't get a mortgage with bad credit, had I done the research sooner I would of been able to move quicker than I did. Reviewed on: 6th March 2025

Thank you. Haysto helped us with getting a mortgage.

Haysto helped us with getting a mortgage. Excellent customer service and support all through the process. We got our dream home. Reviewed on: 6th March 2025

Great advice that's simple to understand.

From start to finish, what I expected to be a painful experience, wasn't. That's the highest praise I can give Haysto. Reviewed on: 5th March 2025

Very professional friendly and helpful.

Very professional friendly and helpful. They were able to find me the best mortage and kept me updated throughout Reviewed on: 5th March 2025

They work for you to get best possible outcome

Very helpful and patient guided me through all Internet stuff no technical jargon made it simple and quick Reviewed on: 5th March 2025

They are able to help people in the market that the...

They are able to help people in the market that the big banks won’t! Great at updating you and keeping in touch, very easy steps to follow also - helped me out when buying our first house with explaining the process! Reviewed on: 5th March 2025

Professional and knowledgeable team

Professional and knowledgeable team. They will prepare a proper case for you, with a very high chance of getting you the mortgage you need, regardless of circumstances. Reviewed on: 5th March 2025

HAYSTO Mortgage Brokers A***

I honestly can’t recommend HAYSTO Mortgage Brokers enough! From start to finish, they were absolutely brilliant. The whole team made what can usually be a really stressful process feel so much easier, thanks to their great communication and support every step of the way. I’ve got to give a big shout-out to Nikki Adams, Shannon Gordon, Anna Harris, Tia Amos, and Evan Perry. They were all fantastic – always happy to answer my questions, took my calls without any fuss, and even rang me loads of times to keep me in the loop. Their friendly and down-to-earth approach made such a difference, and it was clear they genuinely wanted to help. Their knowledge and advice were spot-on throughout, and I felt really well looked after from day one. It’s not often you find a company that actually makes things simple and stress-free, but HAYSTO definitely did. If you’re looking for a mortgage broker who actually cares and will go out of their way to help, I’d 100% recommend HAYSTO. A massive thanks to the whole team for making everything go so smoothly! And they most value for money, I wasted time with cheap mortgage broker in the past, Haysto go direct to the big Mortgage providers. My sister bought her house with Haysto and now me, I will 100% recommend Haysto, to friends, family and colleagues! Don't wait, get in touch, Nikki is brilliant and will take you through it step by step! Reviewed on: 5th March 2025

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