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Hinckley & Rugby Building Society: Savings reviews

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

39% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

2%

0%

1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (1625)

Happy

5

Very easy and quick to set up Happy with this product Reviewed on: 6th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 7th March 2023

An efficient and satisfactory experience

5

The staff were well prepared for my visit and carried out my wishes quickly and correctly. Reviewed on: 5th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Speedy customer service

5

The overall application service was excellent. A short phone call from the Building Society was a security check on my application. Reviewed on: 4th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Great Customer Service

5

Opened a new savings account by post. Within a day Rita phoned me to confirm the account details and explained the next steps. Very friendly, very efficient, good interest rate. Top notch. Reviewed on: 4th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

A pleasure doing business

5

I received very friendly and helpful service and my account was opened with the minimum of fuss. Everything was explained and my questions were answered knowledgeably. Reviewed on: 4th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Friendly & helpful

4

I opened a 30 day notice regular saver account. In order to do this I downloaded an application form and posted it off. I had a query about my application that was quickly resolved by email. Upon account opening i was telephoned by a friendly employee and we ran through some security checks and she gave me the necessary information to make my first deposit. The only reason for not giving full marks in this review is because I would prefer to be able to open the account online rather than by post. Reviewed on: 3rd March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Excellent customer service

5

Received excellent customer service from Diane Harris from the Nuneaton branch who helped me sort out an issue when I made a mistake during my application for a Monthly Saver account, for which I was very grateful. Reviewed on: 3rd March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Helpful and clear

5

The online site was easy to manoeuvre and the telephone caller clear and didn’t rush. Reviewed on: 3rd March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Amazing service

5

Although there must be high demand at present, I was telephoned by a very polite and helpful staff member who updated me on the process and the timings. Above and beyond what I expected Reviewed on: 2nd March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd March 2023

Lovely to receive a phone call to confirm my account is open.

5

Applied by post for a Regular Saver Account and received a phone call to let me know the account has been opened - lovely to have the personal touch. Reviewed on: 1st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2023

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