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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

518% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Quick and pleasant service from the team

I was in and out of the agency in a quick and professional manner, everything dealt with along with a smile Reviewed on: 2nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Very efficient

Easy to open account on line and received passbook in the post within a few days as promised Reviewed on: 1st May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Freedom

Most regular savings tie you to a fixed amount, this is the first I've had with the freedom of £10 to £500. Excellent when money is tight. Reviewed on: 28th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Opening a savings account

Thanks to the team at Hinckley&Rugby for making it so easy to open my account Reviewed on: 27th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023

30 Month Fixed Rate Bond

When my two year fixed rate bond expired I needed a new investment product and this is perfect. The customer service I have received, both by letter and by telephone, has been swift, friendly and efficient. Reviewed on: 26th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023

Great Service

Very informative honest customer service. Reviewed on: 25th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th April 2023

Lowered interest rate when others are increasing!

The Hinckley and Rugby BS only launched this account paying 4.75% interest less than 3 months ago. Now I’m informed that the rate is being reduced to 4.25%. This is at a time when all other banks and Building societies are increasing their rates. My view is that this was a deliberate higher rate initially to attract new customers and they intended all along to reduce the rate shortly afterwards. Of course they will rely on the fact that 4.25% is still a good rate and customers can’t be bothered to close their accounts. Disgusting and unethical strategy. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide feedback, we would like to request that you contact our complaints team at [email protected] to discuss the concerns you have raised further Response date: 26th April 2023

All good

Helpful and informative attention from staff. Good follow up by e mail. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

Prompt and personal

The old fashioned, face to face service has been a delight. Opening the account was easy and each part of the process has been completed quickly. The communication along the way has been exemplary. Reviewed on: 19th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

Efficient service, good savings product.

Application form provided very quickly by post, simple to complete and return to a branch office. Received a phone call within 48 hours with a security question from a staff member at the branch office and the account was then opened and passbook received just a few days later. Great to be able to deal with local staff by phone. Very happy with the savings rate offered. Reviewed on: 19th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

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Hinckley & Rugby Building Society: Savings reviews

518% increase in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2000)

Quick and pleasant service from the team

Very efficient

Freedom

Opening a savings account

30 Month Fixed Rate Bond

Great Service

Lowered interest rate when others are increasing!

All good

Prompt and personal

Efficient service, good savings product.

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

Join Smart Money People

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