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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,500 reviews, last reviewed 10th Sep 2025
24% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Calling help centre I had to call about an existing condition & realised I hadn’t booked the correct area. The lady on the phone was very helpful & sorted it all out & po... Read more Reviewed on: 10th September 2025
Sarah C's avatar
Sarah C

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3500)

Easy site to use and great price

5
Easy site to use and great price Reviewed on: 17th April 2025

Easy to navigate website.

5
Easy to navigate website. Quote was easy to check and payment straightforward. Reviewed on: 17th April 2025

Easy to navigate and value for money, all in one place!

5
Easy to navigate and value for money, all in one place! Reviewed on: 17th April 2025

Booked on line which was v easy and the price was v...

5
Booked on line which was v easy and the price was v v good Reviewed on: 17th April 2025

Fantastic site, easy to book

5
Very simple to use and competitive. The only negative would be i wish they would store medical part so if you have to come back to a quote its there,,, Reviewed on: 17th April 2025

I always use the holiday extras app.

5
I always use the holiday extras app. I find it very convenient. Reviewed on: 17th April 2025

The phone was answered promptly and thr lady could n...

5
The phone was answered promptly and thr lady could not have been more helpful or professional. Reviewed on: 17th April 2025

Straightforward

5
Easy to book insurance, simple steps to follow Reviewed on: 17th April 2025

Easy to book, reasonable pricing

5
I wanted to drive to the airport instead of catching a train or taxi and holiday extras was perfect to find reasonably priced parking and even got 15% off travel insurance with them too. Would highly recommend Reviewed on: 16th April 2025

The online booking wouldn't recognise my credit card...

4
The online booking wouldn't recognise my credit card [same as last year !] I had to confirm and pay by phone. I have now received an offer of 15% discount on my search/online quote - but cant take it up as I have already paid by phone. Reviewed on: 16th April 2025

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