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Holiday Extras Travel Insurance: Travel Insurance reviews

4.80
Based on 1,373 reviews, last reviewed 7th Jan 2025
4% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Very easy to do ,would have liked option of paper... Very easy to do ,would have liked option of paper copy Reviewed on: 7th January 2025
Alan W's avatar
Alan W

Latest lowest rating:

2

I booked a single trip worldwide travel insurance to... I booked a single trip worldwide travel insurance to go to Mexico on line. I ticked to include USA Canada and Mexico but it changed my request to excl... Read more Reviewed on: 5th January 2025
David H's avatar
David H

About this product

Our Holiday Extras Travel Insurance Travel Insurance reviews can help you to find out what life as a Holiday Extras Travel Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Holiday Extras Travel Insurance Travel Insurance reviews (1373)

Insurance

5
Very friendly and extremely helpful Reviewed on: 8th August 2023

Amazing and thorough process.

5
Kerry was fantastic, so helpful and covered everything I needed to know. Very impressed by the service and would recommend. I was reassured that Kerry would call me back if we got cut off. This did not happen when I took out a previous policy with Aviva and it was a nightmare. Reviewed on: 8th August 2023

Friendly and helpful service

5
Kerry was very kind and helpful when I phoned. She answered all questions in a very nice and helpful way. Patient too. Very clear speaking voice - much appreciated. J Reviewed on: 8th August 2023

Easy to access holiday insurance

5
Excellent service throught but perhaps a little pricey Reviewed on: 7th August 2023

Very helpful adviser.

5
Very professional service from Kerry this morning. My query was dealt with very quickly. Thanks for you help with this. Reviewed on: 7th August 2023

excellent customer service!

5
Cannot find a fault. I spoke to a lovely lady "Suzie", she took time to find the price of different levels of insurance for me. Very knowledgable, friendly and pleasant member of their staff. Reviewed on: 6th August 2023

Purchased a travel insurance policy for cruise holiday 2024.

5
Very helpful pleasant lady. Explained everything in detail and easy to understand. Reviewed on: 6th August 2023

Best travel insurance

5
Compared travel insurance and this was cheapest while also good cover. I have a medical condition included and needed to add another. A telephone call changed my policy at no extra cost. All completed including amended policy issued in minutes. First class service. Reviewed on: 5th August 2023

Great person on phone

5
The young lady who assisted me today was exemplary very polite a credit to your company Reviewed on: 5th August 2023

Holiday Extra Cancellation

5
Kerry was extremely helpful and understanding and expedited the cancellation of our Travel Insurance efficiently and politely Reviewed on: 5th August 2023

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