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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,548 reviews, last reviewed 22nd Oct 2025
48% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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11%
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Latest highest rating:

5

Spoke to a couple of lovely advisors on the phone. Spoke to a couple of lovely advisors on the phone. They were very helpful Reviewed on: 22nd October 2025
Lucy 's avatar
Lucy

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3548)

Easy, quick, simple, good value.

4
Easy, quick, simple, good value. Not much more to say... what more could anyone want? Reviewed on: 28th August 2025
Stephen 's avatar
Stephen

Customer Service

5
Understood our concerns and did their best to help Reviewed on: 28th August 2025
Neville 's avatar
Neville

Easy with Extras

5
All good thanks completed in minutes all ready to go feeling secure to travel afar Reviewed on: 28th August 2025
Phillip D's avatar
Phillip D

The process was very easy and quick to complete

5
The process was very easy and quick to complete Reviewed on: 28th August 2025
Nicholas P's avatar
Nicholas P

Contact by phone

4
Initially different to contact your A1 was useless but the lady on reception was excellent Reviewed on: 28th August 2025
Michael S's avatar
Michael S

Quick and easy

5
Very easy to navigate to what you require Reviewed on: 28th August 2025
Rex B's avatar
Rex B

Very helpful telephone reception

4
Needed to update some details and very helpful reception and ability to deal with update, (although it did cost me !!!!). Reviewed on: 28th August 2025
Andrew C's avatar
Andrew C

Fantastic Annual Travel Insurance Provider

5
Fantastic Annual Travel Insurance cover with an excellent price. Have the app which is really informative and everything is at your fingertips. Would highly recommend Reviewed on: 27th August 2025
Nicky B's avatar
Nicky B

Holiday Express is not insurance if you catch covid.

1
We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call handler knew and suggested we submit covid test photos which we did. This was later refused as evidence. So although it is known by Holiday Express that a medical certificate is not possible they still insist upon having one. and refused our claim. Reviewed on: 27th August 2025
Mr J's avatar
Mr J

It is my first travel insurance.

5
It is my first travel insurance. I feel happy with every specification, easy to understand and cheap fee. Honestly, my next travel's insurance will be with Holidays Extras. Reviewed on: 27th August 2025
Maria F's avatar
Maria F

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