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Holiday Extras Travel Insurance: Travel Insurance reviews

4.82
Based on 1,867 reviews, last reviewed 3rd Mar 2025
20% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Renewed on line. Renewed on line. Recommended cruise insurance by P & O. Got 20% discount Reviewed on: 3rd March 2025
Linda M's avatar
Linda M

Latest lowest rating:

1

unfortunately you took two payment transactions for... unfortunately you took two payment transactions for my policy renewal which then caused me an additional 2 hours of trying to get it refunded (I am st... Read more Reviewed on: 4th February 2025
lizzy p's avatar
lizzy p

About this product

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Holiday Extras Travel Insurance Travel Insurance reviews (1867)

Lost info

5
Excellent service resolving a query that had me at a loss. Quick and efficient! Reviewed on: 10th August 2023

Excellent Service

5
Kerry was very good at helping me with my policy for my Fred Olsen Cruise and all the customer service managers have been informative and helpful. Reviewed on: 9th August 2023

Pleasantly surprised

5
Friendly professional and considerate to our needs, given age and health issues with a most competitive price Reviewed on: 9th August 2023

Helpful and efficient.

5
My queries were dealt with quickly, efficiently and thoroughly. Documents arrived within seconds. Reviewed on: 9th August 2023

Insurance

5
Very friendly and extremely helpful Reviewed on: 8th August 2023

Amazing and thorough process.

5
Kerry was fantastic, so helpful and covered everything I needed to know. Very impressed by the service and would recommend. I was reassured that Kerry would call me back if we got cut off. This did not happen when I took out a previous policy with Aviva and it was a nightmare. Reviewed on: 8th August 2023

Friendly and helpful service

5
Kerry was very kind and helpful when I phoned. She answered all questions in a very nice and helpful way. Patient too. Very clear speaking voice - much appreciated. J Reviewed on: 8th August 2023

Easy to access holiday insurance

5
Excellent service throught but perhaps a little pricey Reviewed on: 7th August 2023

Very helpful adviser.

5
Very professional service from Kerry this morning. My query was dealt with very quickly. Thanks for you help with this. Reviewed on: 7th August 2023

excellent customer service!

5
Cannot find a fault. I spoke to a lovely lady "Suzie", she took time to find the price of different levels of insurance for me. Very knowledgable, friendly and pleasant member of their staff. Reviewed on: 6th August 2023

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