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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,500 reviews, last reviewed 10th Sep 2025
24% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Calling help centre I had to call about an existing condition & realised I hadn’t booked the correct area. The lady on the phone was very helpful & sorted it all out & po... Read more Reviewed on: 10th September 2025
Sarah C's avatar
Sarah C

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3500)

Easy and swift.

5
Easy and swift. It only took a few minutes and a few questions Reviewed on: 14th November 2024

Easy to understand policy details.

5
Easy to understand policy details. good level of cover. Competitive pricing. Reviewed on: 14th November 2024

Europe yearly insurance

4
Easy to arrange insurance and good deal gotten Reviewed on: 14th November 2024

Very quick process,

5
Very quick process, easy to understand! Reviewed on: 14th November 2024

So, so easy!

5
So, so easy! One stop shop for everything and great customer service on their online chat Reviewed on: 14th November 2024

Professional staff.

5
Professional staff. Good customer service. Reviewed on: 14th November 2024

Cruise cover

5
Booked cruise cover twice, customer service was great both times. Reviewed on: 13th November 2024

Easy and straight forward to use in the app.

5
Easy and straight forward to use in the app. Layout of the 3 different standards of policies to choose from and what is covered/not covered. Received the policy documents within a couple of mins by email. Reviewed on: 13th November 2024

So easy to organise, especially when you are a senior

5
So easy to organise, especially when you are a senior Reviewed on: 13th November 2024

Very good service

5
I spoke to two ladies on 2 consecutive days regarding changes to my travel insurance medical details and they were both really helpful and took time to make sure I got the right policy to suit my needs. They were friendly and very polite. Reviewed on: 13th November 2024

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