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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,481 reviews, last reviewed 4th Sep 2025
23% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great service . Great service . The rep answered all my questions and helped me decide what I needed Reviewed on: 4th September 2025
vijaya s's avatar
vijaya s

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3481)

Easy to navigate the plan process

5
The booking process is easy to understand, especially when figuring out which insurance plan is best for your trip and which add-ons to include! Reviewed on: 3rd November 2024

9/10 for simple and easy

4
All very easy, very smoothly done good options Reviewed on: 3rd November 2024

Policy price good, app not mobile friendly

4
Policy price good, app not mobile friendly Reviewed on: 3rd November 2024

easy to book-good price good communication

5
easy to book-good price good communication Reviewed on: 3rd November 2024

I always use this company great service and value fo...

5
I always use this company great service and value for money Reviewed on: 3rd November 2024

Good service and good price

4
I got 3 different quotes from HE on different days for entering the same information online. I phoned and was quickly connected to Suzy who was very friendly and helpful and found the lowest quote and applied this. I bought the policy over the phone which was very quick and easy as I'd entered all my info online so just had to confirm this. The cost of the policy was very good for what it offered compared to other companies. I also needed to check one aspect of the policy before I bought it and did this via online chat which was easy and quick to use and connected me quickly to a real person who answered my query satisfactorily. Apart from getting the 3 different quotes, it was fairly easy to deal with the company online and on the phone. Of course the real test is if I ever need to make a claim, but I hope this is never necessary! Reviewed on: 3rd November 2024

Easy like a Sunday morning!!!

5
Extremely easy to book holiday insurance cover. Would recommend! Have used for cruise cover before and also hotel and parking packages. Very smooth process and good communication Reviewed on: 3rd November 2024

We’re really happy with the travel insurance we chose.

5
We’re really happy with the travel insurance we chose. My partner has a pre-existing medical condition, so finding affordable coverage was challenging. After comparing several options, this policy offered the best balance of comprehensive medical coverage and a reasonable premium for our family of three. The online application was easy and quick, even with the medical questions, which made the whole process much smoother. We now have peace of mind for our trip and would recommend this option to anyone in a similar situation. Reviewed on: 3rd November 2024

Easy to navigate on confused.com.

4
Easy to navigate on confused. Com Reviewed on: 3rd November 2024

Just purchased annual cover.

5
Just purchased annual cover. Very easy to navigate site and arrange cover. Reviewed on: 3rd November 2024

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