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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,448 reviews, last reviewed 31st Aug 2025
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and straightforward questionnaire. Easy and straightforward questionnaire. Pick the cover you require and make payment. Reviewed on: 31st August 2025
Steven M's avatar
Steven M

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3448)

Easy to do, simple wording to understand and good va...

5
Easy to do, simple wording to understand and good value. Would reccomend to others. Reviewed on: 28th October 2024

Easy to declare medical history .

5
Easy to declare medical history .easy to fill in quick email response..why does it have to be so many characters Reviewed on: 28th October 2024

Very helpful and professional person who dealt with me.

4
Very helpful and professional person who dealt with me. Reviewed on: 27th October 2024

Holiday express was offering the best options compar...

4
Holiday express was offering the best options compared to other providers Reviewed on: 27th October 2024

I got stuck on the app trying to complete a saved qu...

5
I got stuck on the app trying to complete a saved quote so had to call an agent. The lady was excellent, made everything very clear & got my cover sorted very efficiently. Polite and professional. Reviewed on: 27th October 2024

Very simple to use, good options and value for money

5
Very simple to use, good options and value for money Reviewed on: 27th October 2024

Karen was extremely pleasant and helpful.

5
Karen was extremely pleasant and helpful. She didn’t pressure me into buying anything I didn’t require and confirmed things throughout. Reviewed on: 27th October 2024

Very good customer service

5
So far the best customer service Reviewed on: 26th October 2024

Good customer service.

3
Good customer service. Easy to navigate the website and app. Reviewed on: 26th October 2024

Policy Update.

5
Update to policy extremely easy. Reviewed on: 26th October 2024

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