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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,190 reviews, last reviewed 26th Jul 2025
19% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Always had a positive experience from staff if I've... Always had a positive experience from staff if I've needed to talk to anyone. Reviewed on: 26th July 2025
JenW's avatar
JenW

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3190)

Very helpful

5
Great customer service. Yvette was a Pleasant and polite lady. Reviewed on: 2nd August 2023

PLEASANT AND HELPFUL

4
Once I got to speak to somebody everything was fine . Nina was friendly and helpful and solved the problem quickly and efficiently Reviewed on: 2nd August 2023

Thank you kerry

5
Needed a problem solved with some lost travel insurance kerry sorted it quickly thank you so much Reviewed on: 2nd August 2023

Excellent Service

5
Nothing better than talking with a local person to resolve any issues. Reviewed on: 2nd August 2023

Very satisfied

5
Kerry was courteous, patient and helpful. Reviewed on: 2nd August 2023

Professional company

5
I have used this company before and they are very fairly priced and professional. Reviewed on: 1st August 2023

Great Service

5
Just took an annual policy out. Made error when entering details. Customer sorted. Corrected documents immediately. Excellent Service. Reviewed on: 1st August 2023

Very good

5
Very good company, very good offer, Reviewed on: 3rd April 2023

Good level of cover at a good price

4
Level of cover is good, not exceptional but similar to other more expensive ones. The app makes it easier to handle your products. Reviewed on: 13th August 2022

Ok

5
Ok good good good good good good Reviewed on: 23rd November 2018

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