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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,278 reviews, last reviewed 7th Aug 2025
22% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to apply for with straightforward questions Easy to apply for with straightforward questions Reviewed on: 7th August 2025
Julie B's avatar
Julie B

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3278)

Road Trip Travel Insurance

5
(Kerry) very helpful and friendly, sorted out quotes for me for our upcoming trip to Republic of Ireland in our Campervan Reviewed on: 24th August 2023

A positive and enjoyable experience

5
Charming lady representative Kerry. Explained the insurance details very clearly, very knowledgeable on all aspects. Pleasurable minutes discussing the insurance policy and what we required. Happy to renew. Reviewed on: 24th August 2023

Helpful company

5
Kerry was extremely pleasant and helpful although I didn’t use the company but would seek further quotes next time Reviewed on: 24th August 2023

Updating existing policy

5
Well it took me 3 attempts to update my policy because of new medical problems. And on the 3rd attempt I received excellent customer service and my policy was successfully sorted out Reviewed on: 23rd August 2023

Great service

5
Michelle was absolutely brilliant sorting my holiday insurance, would recommend to friends and family Reviewed on: 22nd August 2023

Friendly and helpful advice and service

5
I was guided through the process with patience and good humour with all options clearly explained so that I felt satisfied at the end that I had the best policy to suit my needs. A reassuring and positive experience from start to finish Reviewed on: 21st August 2023

Policy Update

5
Contacted Holiday Extras to inform them of some new health issues and spoke to Kerry who was most helpful and knowledgeable. Kerry dealt with my issues in a kind and caring manner. Reviewed on: 21st August 2023

Personable, helpful staff and good priced insurance cover

5
The process was made extremely easy, with James leading us through the myriad of questions. He was extremely patient, while medication and information was imparted to ensure details were correct. Despite having medical issues, the cover was well priced and ensures the security of mind we need before going on holiday. Details of the insurance cover purchased were emailed immediately. Thank you! Reviewed on: 19th August 2023

Great service, cover and price

5
Very good service on phone, policy really straight forward and excellent coverage at a competitive price. Reviewed on: 18th August 2023

Free Spirit

5
Used Holiday extras for last 2 yrs !Nice to speak to customer service instead of doing it online !The young man was very helpful and efficient! After giving me reassurance about everything I was happy to book! Reviewed on: 18th August 2023

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