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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Travel insurance

5
Juliette is an excellent ambassador for Holiday Extras. She took us through the process with patience and consideration. We would recommend Holiday Extras for customer care. Reviewed on: 11th September 2024

I haven’t used it yet so I don’t know really how goo...

5
I haven’t used it yet so I don’t know really how good it is but buying it as easy and seems good value. Reviewed on: 11th September 2024

Didn’t want auto renewal, had no email or communicat...

1
Didn’t want auto renewal, had no email or communication stating that this was happening. Just had an email saying my insurance had been auto renewed. Very poor and disappointing Reviewed on: 10th September 2024

Great company.

5
We have been with holiday extras for 3 years now. Cover has always been exactly as we need. We have claimed twice and both times customer service have been really helpful. One scenario saw us needing a doctor in the USA, the team at holiday extras advised where to go and when and everything was sorted direct with the medical team at the practice. Prices are always great for what we need Reviewed on: 10th September 2024

Feedback from 09.09.24

5
The whole experience was very good everything explained and easy to understand. Good knowledge of the products and answered our slightly concerned questions with courtesy and professionalism would recomend the service Reviewed on: 10th September 2024

Quick & easy

5
Easy to arrange travel insurance online Reviewed on: 10th September 2024

Expensive

4
I was on hold for over 20 minutes before a representative answered my call. Reviewed on: 10th September 2024

Very easy website to use, great cover options and a...

5
Very easy website to use, great cover options and a fantastic price! Reviewed on: 10th September 2024

very easy to do.

5
very easy to do. quote is instant. policy easy to read and understand . paid via the app. policy in my inbox Reviewed on: 10th September 2024

Very good

4
Very good. Value for money is excellent and the booking of it is quick and easy Reviewed on: 10th September 2024

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