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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

I would recommend to anyone I know

5
So easy to use the app makes it so easy and makes you feel safe and secure about the whole experience Reviewed on: 8th September 2024

Everything explained clearly.

5
Everything explained clearly to me and my wife. We will definitely us Holiday extras again. Reviewed on: 8th September 2024

Great app, responsive customer service ans great value!

5
Great app, responsive customer service ans great value! Reviewed on: 8th September 2024

I have booked all my extras for our holiday everythi...

5
I have booked all my extras for our holiday everything is available on one site which is great. My only suggestion I would prefer to talk to a person rather thsn web chat all my queries. Reviewed on: 8th September 2024

Easy web site to negotiate.

4
Easy web site to negotiate. Price is good Reviewed on: 8th September 2024

Good kind, and efficient service off advisor.

5
I had to cancel a previous trip because of ill health and the advisor who dealt with it was very kind and efficient and I was refunded no problem which impressed me, the nice way it was dealt with was so reassuring and helpful to me, so I have since used holiday extras for our travel insurance, also the cost is reasonable even though with our health conditions it is higher than when we didn’t have our health problems, I compared various companies and decided again on holiday extras.. thank you Reviewed on: 8th September 2024

A very helpful and knowledgeable agent.

5
A very helpful and knowledgeable agent. Reviewed on: 8th September 2024

Quick and easy

5
Really quick and easy service from start to finish. The website was clear and advice given when declaring medical conditions was useful. Reviewed on: 8th September 2024

Very easy to book and very reasonably priced

5
Very easy to book and very reasonably priced Reviewed on: 8th September 2024

I could not use the app or the chat for some reason...

5
I could not use the app or the chat for some reason but I’m glad because I got to speak to Kerry who helped me but was very understanding and helpful Reviewed on: 8th September 2024

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