Smart Money People Logo

Holiday Extras Travel Insurance: Travel Insurance reviews

4.81
Based on 1,700 reviews, last reviewed 13th Feb 2025
36% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service, really friendly staff, Great service really friendly staff, the second time I've had to call to alter medication and the customer service staff have been brilliant Reviewed on: 13th February 2025
Em Y's avatar
Em Y

Latest lowest rating:

1

unfortunately you took two payment transactions for... unfortunately you took two payment transactions for my policy renewal which then caused me an additional 2 hours of trying to get it refunded (I am st... Read more Reviewed on: 4th February 2025
lizzy p's avatar
lizzy p

About this product

Our Holiday Extras Travel Insurance Travel Insurance reviews can help you to find out what life as a Holiday Extras Travel Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Review Holiday Extras Travel Insurance: Travel Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Holiday Extras Travel Insurance Travel Insurance reviews (1700)

Very helpful and mannerly telephone staff

5
Policy due for renewal but I could not open my Medical conditions section to check all the details ... called the number - staff who responded were very mannerly, polite, good telephone manner and easily understood. Reviewed on: 8th January 2025

Straightforward and quick service

5
I needed to upgrade my travel insurance to cover worldwide trips. The agent who handled my query was polite, friendly and very efficient. I got everything arranged inside ten minutes. Reviewed on: 8th January 2025

Very easy to input all our details with medical info...

5
Very easy to input all our details with medical information and a quick reply with a price. Reviewed on: 8th January 2025

Always use them because medical screening is so easy...

5
Always use them because medical screening is so easy and cover at a good price. Reviewed on: 8th January 2025

Great staff

4
Always very friendly and helpful staff at the end of the phone. Reviewed on: 7th January 2025

Would always use & trust, easy to use

5
Would always use & trust, easy to use Reviewed on: 7th January 2025

No hassle easy to set up and book!

5
No hassle easy to set up and book! Reviewed on: 7th January 2025

Better price than competitors great service

5
Better price than competitors great service Reviewed on: 7th January 2025

Very easy to do ,would have liked option of paper...

4
Very easy to do ,would have liked option of paper copy Reviewed on: 7th January 2025

Website unhelpful.

3
Website unhelpful. Completed medical survey and went through to pay - notice in very small print which said "Unfortunately they could not offer insurance in this instance." Rang and spoke to a helpful adviser who confirmed that they could insure me! Reviewed on: 7th January 2025

Review Holiday Extras Travel Insurance: Travel Insurance now

Help others make smarter decisions by sharing your own experience. Write a review