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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,393 reviews, last reviewed 24th Aug 2025
26% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Returning customer. Decided to renew policy. Easy. Very straightforward. Declared another medical condition. Cost was acceptable. Policy was set up. Very friendly and kno... Read more Reviewed on: 24th August 2025
Returning customer's avatar
Returning customer

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3393)

Prompt and helpful service

5
Dealt very quickly and effectively with the issue I raised - thank you very much! Reviewed on: 4th August 2023
Robin Gaff's avatar
Robin Gaff

Kerry was excellent

4
We rang Kerry because we needed insurance for a long holiday and she was very helpful and polite and if we need insurance for a long period again we’d use her Reviewed on: 4th August 2023
Frank Clarke 's avatar
Frank Clarke

Holiday Extra efficient and helpful

5
First time travel with Riviera so first time conversation with Susie who helpfully guided me through the extensive array of questions to establish the best insurance for me with kindness and efficiency. Reviewed on: 3rd August 2023
LA's avatar
LA

Very helpful

5
Great customer service. Yvette was a Pleasant and polite lady. Reviewed on: 2nd August 2023
Julie Louise Whittam's avatar
Julie Louise Whittam

PLEASANT AND HELPFUL

4
Once I got to speak to somebody everything was fine . Nina was friendly and helpful and solved the problem quickly and efficiently Reviewed on: 2nd August 2023
PATRICIA FINDLAY's avatar
PATRICIA FINDLAY

Thank you kerry

5
Needed a problem solved with some lost travel insurance kerry sorted it quickly thank you so much Reviewed on: 2nd August 2023
Jimmy Cross's avatar
Jimmy Cross

Excellent Service

5
Nothing better than talking with a local person to resolve any issues. Reviewed on: 2nd August 2023
John Wyatt's avatar
John Wyatt

Very satisfied

5
Kerry was courteous, patient and helpful. Reviewed on: 2nd August 2023
Nicholas Cullum's avatar
Nicholas Cullum

Professional company

5
I have used this company before and they are very fairly priced and professional. Reviewed on: 1st August 2023
Brenda Loweth's avatar
Brenda Loweth

Great Service

5
Just took an annual policy out. Made error when entering details. Customer sorted. Corrected documents immediately. Excellent Service. Reviewed on: 1st August 2023
Denise 's avatar
Denise

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