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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
1% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Provided all the answers

4
I feel comfortable that I have received all of the answers that I required to extend my relationship and the rationale behind the quotation. The price on offer was competitive and the cover provided better than that detailed by the compare sites. I also liked that I was called back at the agreed time slots. Reviewed on: 22nd September 2023

Friendly helpful lovely lady

5
Very friendly and helpful good communication Reviewed on: 21st September 2023

Change of travel

5
Very helpful reorganising my travel cover Reviewed on: 21st September 2023

Easy and reasonable

5
Elizabeth was extremely helpful and was a delight to speak to. We had various medical issues that we needed to discuss and she made it all so simple. I have had other experiences that were very different! Thank you, Elizabeth! Reviewed on: 20th September 2023

Really quick and helpful!

5
Very quick response and very friendly and helpful support! Reviewed on: 20th September 2023

Change to Travel Policy

5
Your staff member, Charlie I think, was very friendly, helpful and knowledgeable. She sorted out the issue that I had very qickly, and I now have the revised policy taking into account the change that was needed. Brian Reviewed on: 19th September 2023

Helpful

5
Talked to a lovely woman about my details. Very helpful and friendly Reviewed on: 19th September 2023

Very good service

5
Bought single trip insurance. Service was courteous and professional throughout. Reviewed on: 18th September 2023

Friendly and helpful

5
Nice lady who was easy to understand Reviewed on: 17th September 2023

Holiday Insurance

5
Very friendly and gave clear and concise information. Also the phone was answered immediately. Reviewed on: 14th September 2023

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