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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,682 reviews, last reviewed 19th Feb 2026
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Excellent simple as that Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for ... Read more Reviewed on: 19th February 2026
Paul D's avatar
Paul D

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3682)

Superlative Service

5
Probably the best on line purchase experience ever. Elizabeth was friendly, efficient and informative. Reviewed on: 8th September 2023
Malcolm Dale's avatar
Malcolm Dale

Very helpful

5
The agent was very helpful and patient Reviewed on: 8th September 2023
Greenpoint Accounts's avatar
Greenpoint Accounts

Very Smooth Process

5
A simpler way for going thru the process and telling her exactly what we where looking for. She told me exactly what the medical side which was Needed or not. Reviewed on: 8th September 2023
Alan Day's avatar
Alan Day

Excellent service as always!

5
I contacted Holiday Extras to buy a travel insurance policy for a trip which had an added layer of complexity. Kerry’s expertise was invaluable in getting to the right solution. I was impressed with the way the team members work together seamlessly to deliver the goods and to provide excellent customer service throughout the process. Reviewed on: 8th September 2023
FrankieC's avatar
FrankieC

Speedy response

5
I needed to check something on my policy, I used on the online enquiry firm and received a response back within the hour. They were able to quickly give me the information I needed and tell me what I needed to do to resolve it. This again was quickly carried out with new documentation provided within an hour. Reviewed on: 7th September 2023
Stefan Meadley's avatar
Stefan Meadley

Very professional and helpful.

5
My telephone call was handled very efficiently and helpful by Kayleigh. She was very kind and made everything clear about our policy. Thank you. Reviewed on: 7th September 2023
Rosemary Ann Kydd's avatar
Rosemary Ann Kydd

Excellent service

5
I telephoned to add cruise cover to my annual policy, I was thrilled to connect to adviser promptly, he was both friendly and efficient and handled the request in a confident manner, price was good too. I’m very happy with Holiday Extras service Reviewed on: 6th September 2023
Sylvia Harris's avatar
Sylvia Harris

Excellent customer service.

5
I called to provide additional information on a medical declatation. Karen took me through the whole process and answered all questions. She knew exactly what information was and was not required. First class service. Reviewed on: 5th September 2023
William Murdoch's avatar
William Murdoch

holiday extras travel insurance review

5
Charlie was polite, friendly and very professional. Reviewed on: 5th September 2023
Gloria Ryall's avatar
Gloria Ryall

Efficient and helpful

5
Very efficient handling of some additional medical issues, conducted in a friendly and pleasant way. Reviewed on: 5th September 2023
Richard Erskine's avatar
Richard Erskine

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