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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Efficient and helpful

5
Very efficient handling of some additional medical issues, conducted in a friendly and pleasant way. Reviewed on: 5th September 2023

Holiday Extra Travel Insurance

5
Very efficient service provided by very courteous member of staff ( Louis ) Reviewed on: 5th September 2023

Reliable, helpful and understanding

5
Elizabeth who I spoke to was very helpful and sorted my query Reviewed on: 5th September 2023

excellent service from Elizabeth everything very clearly explained

5
excellent service from Elizabeth everything very clearly explained Reviewed on: 5th September 2023

Fantastic service

5
A fantastic service, lovely Kerry arranged exactly the policy I needed with patience and care Reviewed on: 5th September 2023

Good telephone call

5
Girl on phone was pleasant polite patient with me she explained things well Reviewed on: 4th September 2023

Excellent customer service

5
Elizabeth dealt with my application for annual travel insurance for my daughter in a really professional and caring way. She delivered on what she promised and the quote price was really competitive with other providers. Many thx Reviewed on: 4th September 2023

Perfect service

5
Very helpful didn't try and sell me something I didn't need got what I asked for brilliant Reviewed on: 4th September 2023

Great customer service

5
Kerry was lovely, very informative and friendly. Great service Reviewed on: 4th September 2023

The agent(kerry) was very concise and helpful in setting up the policy and patiently went through all the necessary questions.

5
I was really impressed with your agent (Kerry) who talked me through every aspect of the required insurance in a competent and friendly manner. Reviewed on: 4th September 2023

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