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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,400 reviews, last reviewed 26th Aug 2025
27% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to book and select the level of cover that is r... Easy to book and select the level of cover that is required Reviewed on: 26th August 2025
Sarah W's avatar
Sarah W

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3400)

Good prices and easy to understand

5
Easy to understand. Can add and subtract different elements. Good prices. Reviewed on: 5th July 2025

Easy to book

5
Very easy to navigate the site .Fundamental to declare medical conditions. Very user friendly Reviewed on: 5th July 2025

excellent customer service nice people to deal with

5
excellent customer service nice people to deal with Reviewed on: 5th July 2025

Lena was really helpful and thorough.

5
Lena was really helpful and thorough. Reviewed on: 5th July 2025

The process was quick and easy.

5
The process was quick and easy. Good value for money Reviewed on: 5th July 2025

Insurance

5
I have used Holiday extras 4 times in the past 12 months easy to use app and always kept up to date once purchase made Reviewed on: 5th July 2025

Serving you reassurance

5
When notified about my renewal I had information that was needed to be submitted to my policy whilst on the phone the lady who dealt with me was outstanding in her assistance telling me of my increased price but was very clear that if I wanted to change to another company she would give me the phone numbers I felt that was what you call customer service Reviewed on: 4th July 2025

I use Holiday Extra for car parking all the time whi...

5
I use Holiday Extra for car parking all the time which has been great. So when I found from the website that you do travel insurance. I thought I would apply for travel insurance. I found it easy to follow application and the price was good. Reviewed on: 4th July 2025

cruising? You need insurance

4
On a cruise you need medical insurance. Even flue onboard will lead to a hefty bill. Helicopter evacuation could bankrupt you. Recent amended voyage with NCL Aqua Southampton to Boston was amended to disembark in NYC. On line and email support to process the claim was excellent- the payout was painfully slow but eventually successful. Reviewed on: 4th July 2025

Great Service

5
I’ve used HE for the past 2-3 years and always found them competitive in price, easy to choose and good after care with follow up emails etc. Reviewed on: 4th July 2025

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