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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Really easy and good value

5
Really easy and good value easy to navigate and just what I needed Reviewed on: 13th August 2025

Seems OK - not made a claim, though

3
Very easy to sign up, and very competitive price...but the real proof of the insurance company is when you make a claim, so reserving judgement overall. Reviewed on: 13th August 2025

It was easy and previous medical procedures weren’t...

5
It was easy and previous medical procedures weren’t a bar Reviewed on: 13th August 2025

Excellent customer service

5
Lady extremely helpful and answered all my questions fully. Reviewed on: 12th August 2025

Holiday Extras Travel Insurance is the best for me

4
Overall, very good and helpful. I tried various other companies, but yours was the best value for money for my purposes. I have elected for an automatic renewal next year. Reviewed on: 12th August 2025

Problem solved quickly and efficiently

5
Having had an initial problem during renewing my policy i asked for the manager to ring me. As promised she called and my misunderstanding was resolved quickly and efficiently and the policy renewed. The manager concerned was excellent. Reviewed on: 12th August 2025

Problem trying to sort renewal on line.

4
Problem trying to sort renewal on line. Had to complete total procedure by phone. Not happy !!! Reviewed on: 12th August 2025

Travel insurance

5
Simple to use, access on mobile and cost effective Reviewed on: 12th August 2025

I really don’t like talking on the phone and to do e...

5
I really don’t like talking on the phone and to do everything online was easy and no hassle Reviewed on: 12th August 2025

Simply and quick easy to understand

5
Simply and quick easy to understand Reviewed on: 12th August 2025

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