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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Ginger Sam

5
Dealt with Holiday Extras directly with question before purchasing a policy and they were very efficient. When purchasing the policy Sam resolved an issue I had with a quote on a comparison site, he was polite, professional and extremely amusing which is always better than talking to a robot! Fabulous service and all personnel were courteous and knowledgeable. Reviewed on: 20th July 2025

Since I just decided holiday extra for travel insura...

4
Since I just decided holiday extra for travel insurance, I am not able to tell more. Half a year later I may say more. So far, I feel comfortable. Thank you Reviewed on: 20th July 2025

Easy to navigate, good pricing and good customer ser...

5
Easy to navigate, good pricing and good customer service Reviewed on: 20th July 2025

Had no issues at all.

5
Had no issues at all. The process to search for and purchase insurance was easy and straightforward. I was able to quickly enter allt details and was given a price straight away and then was able to easily makey purchase. Got a confirmation email shortly after and I'm able to view the details in the app too. Reviewed on: 19th July 2025

Holiday extra had very competitive prices so it was...

5
Holiday extra had very competitive prices so it was an easy decision to use them for my travel insurance. Very easy to apply for on line would recommend. Reviewed on: 19th July 2025

knowledgable, efficient and understanding

4
knowledgable, efficient and understanding Reviewed on: 19th July 2025

Simple and efficient booking with plenty of covers c...

5
Simple and efficient booking with plenty of covers choice Reviewed on: 19th July 2025

Excellent customer sevice online and telephone

5
Went through the quote process online but had a question around which summer sports activities the silver policy covers, so called. Lady who dealt with my query was friendly, knowledgeable and helpful. Makes such a refreshing change to deal with someone who is polite, cheerful and wants to help! Haven't been on the holiday yet so can't vouch for customer service should there be the need to contact them/ claim but my experience so far gives me confidence! Reviewed on: 19th July 2025

The Service is very good value for the money coved e...

5
The Service is very good value for the money coved everything I wanted feel very secure now I am covered for my Holiday Reviewed on: 19th July 2025

Value for money insurance

5
Easy to navigate and great customer service Reviewed on: 18th July 2025

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