Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Easy to receive a quote, and great deals.

5
Easy to receive a quote, and great deals. Reviewed on: 18th July 2025

Holiday insurance

5
Customer service was excellent very helpful and friendly Reviewed on: 17th July 2025

Claim handled professionally and in timely manner.

5
Two years ago, due to bereavement, had to cancel holiday at late notice. It was handedly both professionally and, importantly, with compassion. Everything was resolved in a timely manner and with great consideration. Reviewed on: 17th July 2025

A great company who covers everything

5
Gave better options than other competitors with not much more to pay so getting exactly what I want at a cheaper rate which covers everything I need, for travel insurance. Always used Holiday extras when I worked ad a Travel Consultant especially for car parking etc. Reviewed on: 17th July 2025

Buying travel insurance

5
It was easy to buy travel insurance for our cruise, just answered a few questions and it was done. the coverage looks very good. Reviewed on: 17th July 2025

Very simple to use and good price

5
Very simple to use and good price Reviewed on: 17th July 2025

Good advice from helpful and friendly call operators

5
I made 2 calls prior to renewing my holiday insurance and both were answered quickly (always a plus in my book!) and handled brilliantly. The friendly, helpful and professional staff explained everything well and answered my questions in a way that was easily understood. Helpful information and advice was freely given and I wasn't pressured to renew or upgrade in any way, but advised to consider my options and compare different policies. I felt my needs were foremost and staff cared that I was purchasing the right product for me. Needless to say, having taken the time to reflect and look at other providers, I did return to renew my existing policy (albeit after a few more expertly answered questions!). Despite an increase in premiums the policy still appears to compare well with others and the loyalty discount helps. Reviewed on: 17th July 2025

Great staff, super helpful , definitely booking with...

5
Great staff, super helpful , definitely booking with you guys next time! Reviewed on: 17th July 2025

Simple process and good value

4
The process of getting a quote and applying is very straightforward. I've not given a perfect score as I have not had to contact customer service or claim for anything so far. Reviewed on: 17th July 2025

A simple policy to obtain and reasonable cost.

5
A simple policy to obtain and reasonable cost. Never had to claim but I'm assuming the process would be a similar experience. Reviewed on: 17th July 2025

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review